Client Solutions Internship - Youngstown, OH (Summer 2025) at FactSet Research Systems Inc. in Youngstown, Ohio

Posted in Customer Service about 5 hours ago.

Type: Full Time





Job Description:

FactSet creates flexible, open data and software solutions for over 170,000 investment professionals around the world, providing instant anytime, anywhere access to financial data and analytics that investors use to make key investment decisions.

As a globally inclusive community unified by the FactSet spirit of going above and beyond for each other, we enable our people to bring their whole selves to work and to join in, be heard, contribute, and grow.

Your Impact:

The Client Solutions Internship Program introduces Interns to FactSet's solutions, clients, industry, and various teams within our client-facing and sales organization. You will begin your internship with comprehensive training followed by a program that offers unique opportunities to share new ideas and foster creative thinking to add value to our clients. Our program will empower you to make your mark on a billion-dollar organization and help develop unique solutions for financial professionals.

What You'll Do:

Throughout the program, Client Solutions Interns will:


  • Participate in account shadowing to learn more about different client facing teams, client types, and our service model

  • Add value to our clients by assisting account teams with day-to-day client projects, new user trainings, and strategic initiatives

  • Observe Global Sales and Client Solutions professionals to experience our expert phone and on-site consultation services firsthand

  • Learn about our versatile client base by engaging in a series of learning activities, mock demos, and client interactions

  • Engage in large-scale independent projects and present your findings to the senior management team at the end of the program

What We're Looking For:

Client Solutions Interns have a strong interest in Finance and/or FinTech, client centric mindset, and desire to collaborate across teams to create unique and innovative solutions.

Other Experience:


  • Experience or desire to be client facing in a support role

  • Exceptional verbal and written communication skills

  • Strong analytical and problem-solving skills

  • Ability to build relationships and work on teams

  • Proven track record of learning and using new technology

  • Strong knowledge of Microsoft Office with Excel skills

  • Juniors in good academic standing (GPA 3.3 and above)

  • For U.S. locations, must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

What's In It For You:


  • Opportunity to join a growing firm with a proven track record of success for over 40 years, made up of thoughtful, creative minds that value collaboration and welcome your new ideas to the table

  • Intensive training program that combines classroom sessions with hands-on assignments and equips you with necessary knowledge and skills to be successful in the program

  • Ability to demonstrate individual achievement and develop versatile skillsets in an atmosphere radiating support and collaboration

  • Autonomy and trust needed to contribute to the success of our clients and have a direct impact on FactSet's business

  • Opportunities to meet members of the executive and senior management teams by attending the global speaker series and regional events

  • Mentorship program that pairs you up with a member of the Global Sales and Client Solutions team, who will act as your mentor and help you build valuable connections from the onset

  • Student Ambassador Program that offers you an opportunity to help develop, grow, and maintain a relationship between FactSet and your school while staying engaged with FactSet and our products

  • A social community dedicated to volunteerism, intramural sports, and team-building events


  • Business resource groups designed to cultivate an inclusive environment for all

The budgeted amount for this position is $18.50 an hour.

Learn more about our benefits here.

Company Overview:

FactSet Research Systems Inc. is a global provider of integrated financial information, analytical applications and industry-leading services for the investment and corporate communities. As a publicly traded company (NYSE:FDS | NASDAQ:FDS) recently added to the S&P 500 index, FactSet delivers superior content, analytics, and flexible technology to help more than 170,000 users see and seize opportunity sooner. For over 40 years, the company has served financial professionals, which include portfolio managers, investment research professionals, investment bankers, risk and performance analysts, wealth advisors and corporate clients. FactSet gives our clients the edge to outperform with informed insights, workflow solutions across the portfolio lifecycle, and industry-leading support from dedicated specialists.

#LI-DA1

At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. FactSet participates in E-Verify


FactSet is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity

VEVRAA Federal ContractorRequest Priority Protected Veteran & Disabled Referrals for all of our locations within the stateThe EEO is the Law poster is available here.FactSet Research Systems Inc. endeavors to make our website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Jennifer Passeck, Lead Recruiting Specialist, Human Resources at +1 (203) 810-2472 or recruiting@factset.com.Equal Opportunity Employment PolicyIt is the policy of FactSet Research Systems Inc. ("FactSet") to provide equal employment and advancement opportunities to all qualified employees and applicants for employment regardless of their race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, physical or mental disability, genetic information, protected veteran status, pregnancy, military or military reserve obligations, or any other class or status protected by law. This policy applies to all policies and procedures related to recruitment, hiring, training, promotion, compensation, benefits, transfer, discharge, and other terms and conditions of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you have questions concerning this policy, please contact the Human Resources department at +1 (203) 810-1000.PDN-9d2353fb-3095-4f93-a19f-cbb8f40b57c9
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