ServiceNow Architect (Req#210) at iTech AG in Arlington, Virginia

Job Description:

OVERVIEW: iTech AG is seeking a ServiceNow Architect to support a federal contract.  The ServiceNow Architect will solve problems with a complete end-to-end solution in a fast-paced, Agile environment.  RESPONSIBILITIES 

• Provide domain, architecture, and technical expertise for various projects and clients


• Provide strategic recommendations around technical best practices and industry trends


• Analyze and estimate the time required to design, develop, and implement the technical solutions


• Participate in requirements gathering meetings and provide input to the developers based on the requirements


• Analyze and evaluate business needs and translate those needs to the ServiceNow technology architecture


• Ensure and align organization goals to appropriate ServiceNow solutions to achieve business objectives while also advancing and optimizing capabilities of the overall enterprise ServiceNow architecture


• Provide top-level business and technology architecture consultancy services to clients


• Support client technical deliverables including architecture and design documents


• Assist with proposal solutions in collaboration with Capture Managers


• Enforce system design and architectural standards, maintain best practices, and drive core principles throughout the systems delivery lifecycle


• Provide input to Statements of Work (SOWs) and assist in presenting proposals to existing and potential clients


• Collaborate with a larger group of Business SMEs, solution, and technical architects to elevate technical direction for the delivery of highly performing transformative solutions


• Other duties as assigned

• Proven experience in ServiceNow implementations, acting as a Solution Architect


• 10+ years’ experience in the IT industry with 5+ years’ experience in the ServiceNow platform


• Experience in designing and implementing ServiceNow solutions


• Extensive experience in ServiceNow Cloud Platforms and Architecture


• Experience in the design and implementation of ServiceNow architecture, supporting software engineering and maximizing data processing, and systems, building cloud-compatible services and architecture, and operating and delivering in an IT lifecycle


• Strong communication and customer relationships skills at the executive level, and ability to adjust to the audience appropriately


• Experience leading and managing multiple scrum teams with all levels of developers


• Expert-level working or developing experience with JavaScript, HTML5, Jelly, jQuery, and AngularJS plus Directory service integration experience (Active Directory, LDAP, etc.) Single Sign-On using various authentication methods (token, SAML 1.1, SAML 2.0)


• Experience with continuous integration in and between ServiceNow modules and integrated applications


• Experience building and managing ServiceNow IT solutions which include integrating multiple ServiceNow or other cloud technologies

• Experience delivering in a SAFe environment


• Significant experience designing and building cloud-compatible, service-oriented, highly scalable, and web-enables enterprise architecture


• Experience in Federal IT lifecycle management to include system security and auditing, data process and analytics, software development supporting methodologies and technology transitions


• Experience supporting ServiceNow integrations for Security, Rick, and Compliance


• Experience supporting ServiceNow Customer Service Management with other supporting architectures and platforms


• Expertise in ServiceNow platform management, configuration management, and implementation, custom development, infrastructure management, and hosting; financial institution information technology security; and complying with Federal Government related rules and regulations, and industry standards

• Bachelor’s degree in computer science, Management, Information Systems, or related discipline or equivalent combination of education and experience


• ServiceNow Certified Technical Architect (CTA) certification or a combination of the following prerequisite certifications combined: CSA, CAD, and two (2) CIS. 1 of the CIS certifications must be in CSM.

• Active Public Trust or the ability to obtain a Public Trust


• Pursuant to a government contract, this position requires U.S. Citizenship status