Your Opportunity as the Specialist, Deduction Resolution
In this role you will identify and resolve all types of deductions, including credits, in a timely and efficient manner with a clear understanding of impact to Sales, the balance sheet, and the P&L, while identifying trends to drive future improvement. This individual should have strong communication, analytical and problem-solving skills, as well as strong collaboration with cross-functional partners to minimize deduction issues and improve invoice accuracy.
Location: Orrville, Corporate Offices
Work Arrangements: Hybrid, 30% in office expectations (approximately 6 days per month)
In this role you will:
Research, analyze, and resolve deductions on customer payments while adhering to established processes to ensure coding, reporting, and financial impact accuracy.
Accountable for driving results with brokers, sales, and sales support on pre-determined deduction metrics, timely follow up with customers on invalid deductions, and takes the lead on driving collaboration of key accounting and finance decisions.
Provide insight to Supply Chain partners to support cost savings and avoidance opportunities, along with support of scorecard adherence.
Responsible for idea generation, maintenance and utilization of department tools and dashboards to identify customer payment trends and opportunities through data analysis.
Build strong relationships with internal and external partners to drive customer behavior improvements.
Manage a combination of daily responsibilities and special projects to support current business activities and needs.
The Right Role for You
We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.
What we are looking for:
Minimum Requirements:
Bachelor's degree
1 year of related business experience
Effective interpersonal skills, both written and verbal, to build relationships with internal and external partners.