Customer Service Representative at Roth Staffing Companies in Dunedin, Florida

Job Description:

We have partnered with a great customer based out of Dunedin, who is seeking Customer Service Representatives to assist with the overflow of incoming insurance claims calls. You will need strong customer service experience, answering heavy phones. You will also need to have empathy and compassion for the people calling in their claims.


Anyone with previous insurance claims experience is a plus, dealing with insurance calls regarding Hurricane and flooding, talking to people who may have lost valuables, so need patience, compassion and need to be able to thrive in busy and stressful environment.


Need computer skills and phone skills...main task will be answering phones and looking claims up in the computer, transferring calls etc.


Hours will be no more than 40 hours per week.


Must be able to work weekends - will need to work at least one weekend day with a week day off.


Hours may vary between 9am-6pm, 10am-7pm, and / or 11am- 8pm


Pay: $17- $19/ Hour


All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.