Hospice Community Outreach Specialist at Signature Healthcare at Home in CENTRAL POINT, Oregon

Job Description:

OVERVIEW

Now Hiring!

Full Time Hospice Community Outreach Specialist

Office Location:
Signature Healthcare at Home

834 South Front St.

Medford, OR 97502

Work Schedule:

Monday thru Friday, 8:00 AM to 5:00 PM

Please apply on line for this position here: https://signature-careers.com

The Community Outreach Specialist is responsible for all aspects of Signature marketing and sales including establishing, maintaining and cultivating positive referral source relationships on behalf of the location to achieve the locations budgeted admissions and census, while also responding to customer requests and concerns.

RESPONSIBILITIES

•Develops a defined territory of referral sources targeting hospitals, skilled nursing facilities,senior communities, medical clinics, and physicians to generate admissions to meet or exceed targeted monthly goals
•Generates marketing and promotional initiatives to achieve budgetary volume projections
•Continuously conducts market assessments and assists in developing a comprehensivemarketing plan designed to meet budgetary volume projections and identifying opportunities foradditional or improved services to address customer needs
•Facilitates communications and works effectively between employees / volunteers, patients /families / caregivers, physicians, vendors, referral sources and other departments andprofessionals as appropriate
•Consistently represents Signature with integrity and professionalism to all internal and externaland current and potential customers
•Assists the Direct Supervisor in establishing program volume projections in the annual budgetand in establishing allocations for the marketing department. Monitors allocation of resourcesaccording to budgetary limitations
•Assists with and participates in provision of community, professional and educational outreachactivities.
•Builds and monitors community and market perceptions of Signature as a high-quality providerof services
•Maintains comprehensive working knowledge in the field of marketing and of Signature policiesand markets including government agencies and regulations, major payer groups, key referralsources, and competitors' market positioning. Serves as a resource for customers and thecommunity and with appropriate organization personnel
•Generates appropriate referrals to Signature from current and new customers within territory
•Participates in the recruitment, selection and orientation of organization personnel
•Actively participates in staff meetings, department meetings, in-services, QAPI activities, SafetyCommittee and other related activities as applicable
•Maintains comprehensive working knowledge of community resources and assists customers inaccessing community resources should services not be provided by Signature
•Participates in evening/weekend on-call for admissions as required
•Accepts and performs other related duties and responsibilities as assigned by the DirectSupervisor
•Accepts direct responsibility for the growth and overall success of Signature
•Responsible for growing a qualified referral stream to the agency by
a) growing referrals within existing accounts
b) growing new accounts
•Provides reports on time in an organized and correct manner to direct supervisor as requested
•Seeks partnerships with hospitals, SNF's and other referral sources, ACO, insurance companiesand more
•Supports mission, values and goals of Signature

QUALIFICATIONS

EDUCATION and EXPERIENCE:
•Bachelor's degree in Marketing, Business Administration, or related field, master's degreepreferred.
•At least three (3) to five (5) years' experience in health care marketing management preferablyin hospice, home health & home care operations.

QUALIFICATIONS and SKILLS:
•Ability to manage payer mix of patients
•Ability to market aggressively and deal tactfully with customers and the community
•Knowledge of corporate business management
•Demonstrates good communications skills, negotiation skills, and public relations skills
•Capable of performing the Essential Job Functions / Responsibilities of this job, with or withoutreasonable accommodation
•Demonstrates autonomy, organization, efficient time & territory management, assertiveness,flexibility and cooperation in performing job responsibilities
•Possess basic computer skills and knowledge of office technology - e.g. email and internetservices, facsimile machines, telecommunication devices, etc.
•Must be a licensed driver with an automobile that is insured in accordance with state and/ororganization requirements

Please apply on line for this position here: https://signature-careers.com

Or contact:

LaDawn Fronapel
Signature Healthcare At Home - Sr. Talent Acquistion Specialist
E: ladawn.fronapel@sighch.com
C: 503-756-5453

Signature Healthcare at Home is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.