Job Description:
Location: REMOTE
Salary: $40.00 USD Hourly - $50.00 USD Hourly
Description: Our client is currently seeking a Salesforce Service Cloud Admin
Contract to hire Opportunity
Customize and configure Service Cloud features like case management, service consoles, and knowledge bases to fit business needs.
- Handle user setups, permissions, and roles, ensuring the right access levels for support teams.
- Ensure data integrity by managing records, de-duplication, and data validation rules.
- Create and maintain reports and dashboards to monitor service performance, agent productivity, and customer satisfaction.
- Manage integrations with other tools like chat, telephony, and email systems to improve customer support efficiency.
Contact: achoudhary@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com