Salesforce Service Cloud Admin at The Judge Group Inc. in Boston, Massachusetts

Job Description:

Location: REMOTE

Salary: $40.00 USD Hourly - $50.00 USD Hourly

Description: Our client is currently seeking a Salesforce Service Cloud Admin




Contract to hire Opportunity

Customize and configure Service Cloud features like case management, service consoles, and knowledge bases to fit business needs.


- Handle user setups, permissions, and roles, ensuring the right access levels for support teams.


- Ensure data integrity by managing records, de-duplication, and data validation rules.


- Create and maintain reports and dashboards to monitor service performance, agent productivity, and customer satisfaction.


- Manage integrations with other tools like chat, telephony, and email systems to improve customer support efficiency.



Contact: achoudhary@judge.com


This job and many more are available through The Judge Group. Find us on the web at www.judge.com Apply Now