Job Description:
What you'll do:The General Manager is responsible the resources and assets of the property, including staff, buildings and more.
Your job will include:
- Provide exceptional customer service to ensure an excellent experience for our guests and residents.
- Ensure that the property is clean and attractive in order to maximize occupancy.
- Manage seasonal sales staff.
- Recruit, onboard and train top quality employees.
- Engage guests and residents with daily, weekly and monthly activities and events.
- Partner with the marketing team to attract new residents and guests.
- Prepare, analyze and manage the operational budget of the property and improve profitability.
Experience & skills you need:
- Bachelor's degree, or an equivalent combination of education and experience.
- 5+ years of resort or property management experience, preferably in a large manufactured housing, RV or multi-site setting.
- Experience working in an ancillary business, such as a golf course, restaurant and/or rental unit complex also helpful.
- Experience managing a team of at least 50 employees.
- Sales and/or marketing experience preferred.
- Ability to produce financials and budgets, control expenses and identify opportunities to drive revenues.
- Understanding of the complex operational responsibilities associated with this role.
- Experience with Microsoft Office and other web-based applications, including financial systems.
- Valid driver's license, good driving record and current auto insurance.