Professional Development Specialist at Wagner Equipment Co. in Albuquerque, New Mexico

Job Description:

Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people?

Wagner Equipment Co. offers challenging career opportunities, extensive training and employee development along with an opportunity to grow your career and thrive under Wagner’s reputation for excellence. We offer excellent benefits and supply you with the tools you need to maximize your potential and grow within Wagner.

Benefits include:

• Paid Time Off (PTO) Plan - Up to 96 hours of PTO in your first year + 8 company paid holidays
  


• Medical, dental, and vision insurance 


• Life and AD&D Insurance


• Retirement Plans -  401K and Roth 401K , eligible employees can receive a company contribution up to 7%
  


• Tuition Reimbursement 


• Employee Assistance Program (EAP)


• CEFCU- Citizens Equity First Credit Union - Employees have access to services include payroll deductions savings, accounts, loans, VISA card, and more.


• Additional Benefits include: Unum Supplemental life Insurance, Aflac Critical Illness + Accidental Insurance, ID WatchDog and discounted employee phone plans

The Staff Development Specialist performs training needs assessments, designs training programs, and facilitates classroom and web instruction for all company personnel. Working as one professional team delivering quality solutions to every customer.

Pay Range: $61,000.00 - $84,845.00 Annually
Salary is dependent on education and experience.

Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Proposes annual budget for training programs


• Recognizes, understands, and utilizes adult-learning theory


• Coordinates selection and scheduling of training participants with department managers and employees, particularly for new hires


•  Markets WTI live classes/virtual webs internally by sharing relevant class offering information to all employees


• Conducts training assessments and identifies skills and knowledge gaps


•  Reviews outside training programs and evaluates them for company use


• Assesses the effectiveness of training through feedback from participants and their supervisors


• Designs/ purchases and facilitates courses in all staff-development topics, to include but not limited to Enhancing the following topics:
  
  
  
  • Customer Experience, Breaking Common Ground, Dealing with Difficult Customers, Conflict Resolution, Business Ethics, Communicate with Confidence, Managing Change, Personalysis, The Right Side of the Line, Email Strategies, and other vendor classes.
  
  
  
  


• Conducts company-wide training rollouts as needed to include traveling to all branches


• Organizes and coordinates various training events


• Ability to travel up to 50% of the time or as required


• Other duties as assigned by manager
  

Required Education and Experience:

• High School Diploma or GED


• Bachelor’s Degree in Human Resources, Organizational Development, Business, or a training related field or an equivalent combination of education and experience
  
  
  
  • Franklin Covey and other training certifications strongly preferred
  
  
  
  


• 5+ years’ experience in a training and development position


• 3-5 years administrative/clerical experience


• 3-5 years customer service experience


• 3-5 years training program management experience


• 3-5 years classroom management experience

Competencies:

• Data Entry, telephone, reading/writing, reasoning, organizational, communication & math skills


• Safety & Product Knowledge


• Curriculum Design and Facilitation Skills


• Intermediate knowledge of Microsoft Word, Excel, and PowerPoint

Work Environment:

• 
  Noise: Quiet, Environment: Indoors

Physical Demands:

• Standing, walking, talking, sitting, use of hands & hearing


• Sedentary work that primarily involves sitting/standing but may require occasionally lifting and/or moving up to 25 pounds

Other Duties:

Job Offers are contingent upon all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.  

Wagner Equipment Co. is an EEO/AA/Veterans/Disabled employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Operations

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