ESIS Learning & Development: Learning Facilitation Specialist at Chubb in Cheektowaga, New York

Job Description:

JOB DESCRIPTION

ESIS Learning & Development: Learning Facilitation Specialist

The Learning Facilitation Specialist for ESIS Learning and Development is responsible for creating technical learning materials and facilitating classes for ESIS North America and ensuring learning materials and classes delivered to claim staff are practical, relevant, and enduring.

To learn more about the learning & development role, Click here to view a general informational video.

This position will report to the head of ESIS Learning and Development. It will operate on a hybrid schedule (3 days in office, 2 days remote) in our Cheektowaga, NY or Dallas, TX offices. Other ESIS locations may be considered.

Core Responsibilities:

• Designs classes for ESIS claims and business staff ensuring learning solutions align with the business needs, are practical, and facilitate an impactful learning experience.
• Facilitates virtual training classes, approximately 3-5 classes per week, designed to ensure ESIS claims professionals and new hires understand and can complete the core functions of their designated roles.
• Designs supporting learning materials for ESIS employees which reinforce training curriculum objectives and drive manager engagement.
• Collects, evaluates, and acts on learning metrics that are both qualitative and quantitative.
• Leverages foundational insurance expertise to facilitate classes across multiple lines of business.
• Utilizes integrated blended learning solutions to promote a scalable, consistent, and repeatable learning process.
• Works with designated Subject Matter Experts ("SMEs") to design and develop innovative and creative learning solutions aligned to appropriate Instructional Design standards.
• Utilizes new learning technologies to ensure that delivery methods are practical, relevant, and engaging for all employees.
• Considers the learner's experience when designing/structuring learning material and classes.
• Works within ESIS Learning & Development to assist with implementation of approved learning solutions.
• Able to utilize Chubb Talent Experience (CTX) to track and measure learning solutions, determine how material is being received and identify opportunities to adjust material based on findings.

QUALIFICATIONS

• Proficient

  ABOUT US

  
  

  Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

  
  

  At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.