House Manager H-281 at Christopher Newport University in Newport News, Virginia

Job Description:

Working Title:

House Manager H-281

Role Title:

Administrative Office Specialist III

Position Number:

H-281

FLSA:

Non Exempt

Appointment Type:

Part Time

Type of Posting:

General Public

Is Sensitive Position?:

No

Designated Personnel:

Yes

Responsible Employee:

This position is designated as a "responsible employee" who has the authority to redress sexual violence, who has the duty to report incidents of sexual violence or other student misconduct, or who a student could reasonably believe has this authority or duty.

If Designated Personnel, please paste statement:

This position is a "designated position" meaning this position could potentially be required to work (depending on the event) during an emergency closing.

Statement of Economic Interest:

No

Is this a restricted position subject to availability of funding?:

No

Departmental Objective:

To enhance and enrich the cultural development and awareness of the University and greater region by offering superior performing arts experiences delivered with the highest level of service.

Purpose of the Position:

This position will support the Ferguson Center by being responsible for the smooth operations of the lobby and audience seating area during events held at the facility. House Managers are to provide and enforce excellent customer service by creating a welcoming environment, overseeing all patron and staff safety and well-being from arrival through departure post-event. Additionally, this position will assist the Patron Services Manager in the supervision of student and volunteer staff and also support to the Ticket Office as needed.

Knowledge, Skills, and Abilities Related to Position:

Good interpersonal skills


Excellent oral, written and organizational skills


Excellent cash handling skills


Excellent computer skills


Must be self-motivated and have a commitment to excellent customer service


Ability to manage and work effectively with people


Ability to coordinate multiple tasks simultaneously, solve problems and make decisions


Ability to operate calmly under pressure and be adaptable to any situation


Ability to work potentially long, irregular hours including weekends for an extended period as dictated by events schedule


Ability to lift 20-50 lbs. (boxes, folding tables, chairs and stanchions, etc.)


Ability to stand for an extensive period of time and negotiate stairs

Education, Experience, Licensure, Certification Required :

Education:

• High school graduate or equivalent education and experience that equates to a high school diploma

Experience:

• Experience in a customer service environment


• Experience with word processing and spreadsheet software

Additional Consideration(s):

Education:

• College coursework in the fine and performing arts

Experience:

• Experience in event management, front of house and/or ticket office operations


• Experience working at a performing arts center


• Experience working in hospitality


• Experience supervising others

Role Code:

19013

Salary Information:

Starting at $15.25, Commensurate with Education and Experience

Conditions of Employment:

This is an HOURLY position and does NOT entitle the incumbent to Commonwealth of Virginia benefits and is limited to 1500 hours in a 365-day period;


Selected candidate will be required to attend a 2-Day New Employee Orientation Program;


Selected candidate must have the ability to work potentially long, irregular hours including weekends for an extended period as dictated by events schedule;


Selected candidate must have the ability to lift 20-50 lbs. (boxes, folding tables, chairs and stanchions, etc.);


Selected candidate must have the ability to stand for an extensive period of time and negotiate stairs.

Posting Date:

09/09/2024

Closing Date:

10/08/2024

Open Until Filled:

No

Special Instructions to Applicants:

CNU will only accept online applications through the
jobs.cnu.edu website. Online applications must be received by midnight on the closing date indicated in a job announcement. Faxed, emailed, hand-delivered or mailed applications and attachments will NOT be accepted. Applicants are welcome to complete an online application by using computers located in the Office of Human Resources. Address: CNU North - 321 Hiden Boulevard, Suite 101, Newport News, VA 23606. Public computers are also available in nearby libraries and at the Virginia Employment Commission. Address: 600 Butler Farm Road, Hampton, VA 23666 (M-F 9am-4:30pm).


In order to be considered for this position, your application must provide evidence of experience and/or education supporting the requirements outlined in the posting. We encourage you to be clear and specific when describing your experience. *Responses to supplemental questions alone are not considered evidence of experience and/or education.

Quick Link for Direct Access to Posting:

https://jobs.cnu.edu/postings/18117

EEO/Diversity Statement(s):

Christopher Newport University, an EO Employer, is fully Committed to Access and Opportunity.




Notice of Non-Discrimination & Title IX Policy Statement

Reasonable Accommodation Request:

Christopher Newport University (CNU) will make a reasonable effort to accommodate persons with disabilities in the application and/or interview process. Persons with disabilities who require accommodation should contact the CNU Human Resources Office by calling (757) 594-7145.

Alternative Hiring Process:

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their Certificate of Disability (COD) provided by a Certified Rehabilitation Counselor within the Department for Aging & Rehabilitative Services
(DARS). Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS to get their Certificate of Disability. If you need to get a Certificate of Disability, use this link:
https://www.vadars.org/drs/cpid/PWContact.aspx or call DARS at 800-552-5019.

Background Check:

Applicant finalists are required to complete a CNU sponsored background check. After accepting employment, individuals are required to complete a USCIS Form I-9 (employment eligibility verification) and present documentation from the USCIS List of Acceptable Documents that establishes both their identity and employment authorization to work in the United States. The provided documents will be verified through the Department of Homeland Security E-Verify website.

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