Duo MFA Product Owner at University of Miami in Coral Gables, Florida

Job Description:

Current Employees:

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*REMOTE*

The University of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Full-time Duo MFA Product Owner.

The Duo MFA Product Owner is responsible for leading the product strategy, development, and enhancement of the Duo Multi-Factor Authentication (MFA) solution. This role requires a deep understanding of cybersecurity, identity and access management, and product management principles to ensure the Duo MFA product meets the needs of the organization while aligning with the overall business objectives. The individual in this role will provide overall implementation and direction into the MFA and IAM functions across the organization, including areas such as access management, authentication and authorization, and security and provisioning identity data. The incumbent will work closely with cybersecurity, service desk, systems engineering, network security, audit, application developers, and other administrators in creating functional, scalable, and secure MFA operations. They will oversee the creation and management of university IDs for faculty, staff, and students and the IAM infrastructure to guarantee secure and efficient access to information systems and resources.

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  Manages the iterative lifecycle of the product from conception to maintenance, including concept, scope, specifications, prioritization, design, implementation, user acceptance testing, quality assurance, deployment, and maintenance.

  
  


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  Acts as the champion of the product internally and externally, pushing for rapid adoption by defining clear goals and KPIs around customer value, and drives strategies to achieve them.

  
  


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  Behaves as the voice of the user inside product development teams. Actively engages in user research, understands user goals and pain points and communicates your in-depth customer knowledge.

  
  


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  Analyzes quantitative data to determine which plans are most successful and identifies new product opportunities and works closely with other Product Managers, Vendors, User Experience, Design and Development to define the Product Vision, Roadmap and Release Plans.

  
  


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  Defines and prioritizes the product backlog translating high-level requirements into user stories and performs acceptance testing on a rolling basis throughout each product increment.

  
  


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  Collaborates with Marketing, Communications, Operations, and other partners as needed to define and execute go-to-market activities, ensures user adoption, and identifies and measures user utility.

  
  


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  Creates product specifications as needed: wireframes with support from UX team, process workflows, state transition diagrams, copy decks, acceptance test plans, user stories and acceptance criteria, personas, and any other agile artifacts that will serve as a communication bridge between customers and the development team.

  
  


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  Functions as the Product Manager for a cross-functional development team, managing the entire feature and product life cycle from planning through development and launch.

  
  


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  Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.

  
  


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  Ensures employees are trained in controls within the function and on University policy and procedures.

  
  


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  Adheres to University and unit-level policies and procedures and safeguards University assets.

  
  

Department Specific Functions

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  Develop and own the product vision, strategy, and roadmap for the Duo MFA solution.

  
  


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  Oversees IAM activities, methodologies, and solutions around access control, authentication, authorization, account provisioning, approvals, and workflows; develops IAM governance documentation such as policies, procedures, standards, and guidelines.

  
  


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  Identify, evaluate, and participate in decision making around new and emerging IAM/MFA technologies and should be able to support other areas of Information Security as needed.

  
  


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  Lead MFA engineering strategy and execution, which includes setting direction for engineering efforts, driving technology selection (including buy vs build decision) and being actively involved as the functional technical leader during implementation.

  
  


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  Demonstrate an advanced understanding of troubleshooting and configuring applications, MFA endpoints, and API integrations.

  
  


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  Serve as the subject matter expert in authentication and authorization capabilities.

  
  


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  Participate in installing, upgrading, configuring and evaluating new MFA products including mobile and biometrics.

  
  


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  Provide expert level security consultation on internal projects focusing on business needs, security's role in change management, and how data is transmitted internally and externally.

  
  


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  Evaluate and monitor project efforts, timelines, and task management.

  
  


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  Partner with internal business units to ensure projects remain on target, within budget, and are completed according to internal policies and security standards.

  
  


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  Delegate tasks to ensure areas projects are carried through timely and effectively.

  
  

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities, as necessary.

CORE QUALIFICATIONS:

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  Bachelor's degree in information technology, cybersecurity, computer science, or a related field.

  
  


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  Certified Information Systems Security Professional (CISSP) certification or other relevant cybersecurity certifications.

  
  


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  Minimum 5 years of relevant experience

  
  


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  10+ years' Information Security experience with at least 5 of those years focused on Duo or other multi-factor authentication solutions (RSA SecureID, SecureAuth, Ping , OAAM etc.) preferred

  
  


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  Extensive experience with securing, hardening, and maintaining systems with multi-factor capabilities like Duo security, Yubikey or RSA SecureID preferred

  
  


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  Expert understanding on MFA constructs within Cloud environments.

  
  


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  Expert understanding and demonstrated use of DevOps tools with CI/CD capabilities.

  
  


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  Expert level experience with databases, LDAP and directory services, application servers, single sign on (SSO), privileged access management (PAM), operating systems, and network infrastructure.

  
  


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  Solid technical background in J2EE and vendor-based applications.

  
  


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  Experience architecting IAM/MFA solutions within Microsoft Azure, Amazon Web Services (AWS) and, preferably, other cloud providers.

  
  


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  Experience with administration or implementation in AWS public cloud and on-prem private cloud technologies.

  
  


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  Strong understanding of cybersecurity principles, particularly in the area of identity and access management.

  
  


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  Proven experience in product management, preferably in the cybersecurity or software industry.

  
  


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  Excellent leadership and communication skills to collaborate with diverse teams and stakeholders.

  
  


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  Strategic thinker with the ability to translate business goals into actionable product plans.

  
  


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  Data-driven decision-making skills with the ability to analyze metrics and trends.

  
  


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  Familiarity with agile development methodologies and product management tools.

  
  

Any appropriate combination of relevant education, experience and/or certifications may be considered.

#LI-AS1

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

Patient safety is a top priority. As a result, during the Influenza ("the flu") season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:Full time
Employee Type:Staff
Pay Grade:H17 Apply Now