Student Aide - Learning and Career Center at Harper College in Palatine, Illinois

Job Description:

Overview

***This position is located in Prospect Heights at the Learning and Career Center (LCC) satellite location - 1375 South Wolf Road, Prospect Heights, IL 60070***

Schedule Information: Preference for evening hours (after 4pm) on weekdays, although the full building schedule is below and additional options may be available:

SundayN.A.Monday8 am - 10 pmTuesday8 am - 10 pmWednesday8 am - 10 pmThursday8 am - 10 pmFriday8 am - 4:30 pmSaturdayTBD

Maximum hours per week
: 12-20

Duties of Position:

Greets and assists Harper College Learning and Career Center students, faculty and staff. Provides excellent customer service to all site users. Answers phones; assists with applications, accessing the MyHarper student portal, and other technical support; assists with events and programs; and works with a variety of staff for special projects as needed to support faculty, students, and the community.

Multilingual students (especially speakers of Spanish, Ukrainian, Russian, and other high-frequency world languages) are an asset, but languages are not a requirement of the job. An inclusive attitude, comfort with learning new technology, and excellent customer service orientation is key.

Occasional lifting up to 25 lbs. is required, as is the ability to push heavier wheeled items.

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