Managing Director of Financial Aid at Texas Tech University Health Sciences Center in Lubbock, Texas

Job Description:

Extended Job Title

Managing Director of Financial Aid

Org Level 1

Texas Tech Univ Health Sciences Ctr

Org Level 7

251502 - Financial Aid Services Lbk

Position Description

Plans and directs the overall operation of a major department (with institutional oversight) and provides leadership for staff members. Meets ORP eligibility requirements. Under executive direction, performs highly varied administrative duties involving the use of independent judgment and professional skills. Responsible for all employees assigned to area.

Requisition ID

38813BR

Optional Attachments

Portfolio, Recommendation/Referral, Other Documents Supporting Qualifications

Travel Required

Up to 25%

Pay Grade Maximum

Salary commensurate with education, experience and/or skills.

Major/Essential Functions

Strong leadership and team management skills, with experience supervising and developing staff. Excellent communication and interpersonal skills, with the ability to collaborate effectively across departments and with external stakeholders. Proficiency in financial aid software systems and data management tools, such as Banner, COD, and NSLDS. Demonstrated ability to manage complex budgets and financial reports. Strong analytical skills with the ability to interpret financial data and develop strategies to optimize aid distribution. Proven ability to navigate and resolve complex financial aid issues while maintaining compliance with all relevant regulations. In-depth knowledge of all federal and state student assistance programs pertaining to HSC students.




Provide visionary leadership for the Office of Student Financial Aid, Ensuring alignment with TTUHSC's mission and strategic goals. Develop and implement comprehensive financial aid strategies that support student access, retention and success. Lead the development and execution of policies and procedures that ensure compliance with federal, state and institutional regulations. 


Oversee the administration of all federal, state, and institutional financial aid programs, including grants, loands, scholarships and work-study. Ensure timely and accurate processing of financial aid applications, awards, and disbursements. Develop and maintain systems for tracking and reporting financial aid data, ensuring transparency and accountability. 


Manage the financial aid office's operating budget, including staffing, technology, and resources. Oversee the distribution of financial aid funds, ensuring equitable allocation based on student need and institutional priorities. Collaborate with the university's finance office to ensure accurate reconciliation of financial aid accounts. 


Serve as the primary liaison for financial aid matters with external stakeholders, including auditors, regulatory bodies, and professional organizations. 


Supervise and mentor financial aid staff, providing professional development opportunities and fostering a collaborative team environment. Conduct regular performance evaluations and ensure staff are trained on the latest financial aid regulations and best practices. Promote a culture of excellence, accountability and student-centered service within the financial aid office.  


 

Grant Funded?

No

Pay Grade Minimum

Salary commensurate with education, experience and/or skills.

Pay Basis

Monthly

Schedule Details

8AM - 5PM

Work Location

Lubbock

Preferred Qualifications

• Master's degree in a relevant field such as Higher Education Administration, Business Administration, Finance, or a related discipline.


• Professional certification in financial aid administration (e.g., Certified Financial Aid Administrator® (CFAA)).


• 7-10 years of progressive experience in financial aid administration, with at least 3-5 years in a leadership or management role.


• Extensive knowledge of federal, state, and institutional financial aid regulations, policies, and procedures. 

Campus

HSC - Lubbock

Department

Financial Aid Services Lbk

Required Attachments

Cover Letter, Resume / CV

Job Type

Full Time

Pay Statement

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website.

Job Group

Mid-level Officer and Manager

Occasional Duties

Ensure compliance with all federal and state regulations, including Title IV, FERPA, and other relevant legislation. Lead the preparation and submission of required reports, audits, and assessments to regulatory agencies. Develop and implement internal controls to mitigate risk and ensure the integrity of financial aid processes. 


Provide leadership in developing and delivering financial literacy programs for students and their families. Ensure high-quality advising and support services that help students navigate the financial aid process. Address and resolve complex financial aid issues and appeals in a fair and timely manner. 


Work closely with university leadership, academic departments and other student services to integrate financial aid strategies with broader institutional goal. Build and maintain partnerships with external agencies, lenders, and scholarship organizations to maximize financial aid resources. 


Utilize data analytics to assess the effectiveness of financial aid programs and inform decision - making. Prepare and present regular reports on financial aid trends, student demographics, and program outcomes to university leadership. Lead continuous improvement initiatives based on data- driven insights and student feedback. 
 

Shift

Day

EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.

Required Qualifications

Bachelor's degree required; master's preferred. Seven years progressively responsible management experience required. Education beyond bachelor's level may substitute for required experience on a year-for-year basis.

Does this position work in a research laboratory?

No

Jeanne Clery Act

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Apply Now