Appreciation Coordinator at Veterans United Home Loans in Columbia, Missouri

Job Description:

At Veterans United, we are committed to enhancing the lives of the borrowers we serve. One way that we go above and beyond for our borrowers is through personalizing their experience. Our Appreciation team supports that by preparing specialized gifts for borrowers during their loan process.


Do you have a creative mind and find fulfillment in bringing joy to others? Are you highly attentive to details? Do you strive to provide above and beyond customer service? If you answered yes, you might be just the person we are looking for.


As an Appreciation Coordinator, you use information collected from the loan team to order, manage, prep, and ship gifts to our borrowers. You work in a team oriented and collaborative environment that thrives on celebrating and lifting each other up.


Job duties may include, but are not limited to:

• Responsible for managing the gift and purchase queue.
  
  


• Assist Marketing teams with gifts as requested.
  
  


• Assist with ordering, purchasing and tracking gifts.
  
  


• Maintain monthly expense reports.
  
  


• Create experiential marketing pieces through new gifts and packaging.
  
  


• Design handwritten and pre-printed cards for Appreciation and various other teams as needed.
  
  


• Assist the Appreciation team with purchasing materials for gifts.
  
  


• Design merchandise for the Gear Store, Travel department and other teams as needed.
  
  


• Actively contribute to making the team and culture stronger by assisting with other duties as needed, excluding licensed activity.
  
  

We're always looking for folks who are passionate about what they do and will deliver results with integrity, while enhancing the lives of those around them. In fact, those lines are right from our values.


We'll also want to know you can demonstrate these attributes:

• High attention to detail
  
  


• Dedicated work ethic
  
  


• Organizational skills
  
  


• Strong interpersonal communication skills (written and verbal)
  
  


• Exemplary customer service skills
  
  


• Excel in fast-paced, results-oriented environment
  
  


• Thrive in a highly cooperative work setting
  
  


• Proficient in basic computer technologies, appropriate for an internet-based company
  
  


• Reliable transportation and valid driver's license
  
  


• Ability to lift up to 25 lbs
  
  


• Regular and predictable attendance
  
  

Learn more about Veterans United on Glassdoor and our career site at vu.com/careers.


Veterans United Home Loans and its affiliates are proud to be Equal Opportunity Employers committed to creating a diverse and inclusive workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or other legally protected classifications. Apply Now