Complex FT Coordinator - Marketing at Hilton Global in Miami, Florida

Job Description:

A Marketing Coordinator is responsible for providing administrative and clerical support to the Director of Sales and Marketing and the Sales and Marketing team in the hotel's continuing effort to deliver outstanding service and financial profitability.

What will I be doing?

As a Marketing Coordinator, you would be responsible for providing administrative and clerical support to the Director of Sales and Marketing and the Sales and Marketing team in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Digital

• Assist the department in planning, developing and execute annual/monthly digital marketing plan including social media, paid advertising, tracking and analysis

• Assist the department in curating and managing digital content (written, photos and video)

• Regularly audit and update content, images, and star ratings on hotel website, OTAs, and metasearch sites

• Maintain the image library and ensure that all online photo and video content, written content, promotions, advertising and other resort materials are in keeping with Hilton guidelines and reflect the highest level of professionalism in content and presentation

• Assist in developing websites for the restaurants

Social Media

• Assist in developing, executing, managing and analyzing social media and digital marketing campaigns to support audience outreach and marketing goals

• Lead content creation through photography/videos, copywriting, and posting on relevant social media accounts on a regular cadence

• Influencer outreach and coordinate influencer visits with hotel departments

Graphic Design

• Assist the department in designing and developing collateral for the resort (e.g. brochures, flyers, newsletter, etc.)

• Assist in the development of collateral for marketing campaigns

• Assist in the development of collateral for other departments (signage, presentations, etc.)

Misc.

• Perform other general office duties and assist with special projects, as needed

• Lead support for hotel activations and programming which may require a flexible work schedule (AM/PM, Weekends and Holidays)

What are we looking for?

• Minimum one to two years of experience in digital marketing

• Passionate about the digital world, self-starter and fast learner

• Creative, thinks outside the box and enjoys interacting with people

• The successful candidate will be an extremely organized, detail-oriented, and a self-motivated team-player with excellent interpersonal skills

• Website knowledge is required

• Knowledge in working with graphic design programs and photo-editing software including Adobe Illustrator, Photoshop, InDesign, Premiere Pro, Canva etc. is required

• Skilled in photography, filming and video editing

• Excellent in written and verbal English communication skills

• University education preferred

• Works well in a fast-paced environment, with the ability to stick to tight deadlines

• A natural eye for multimedia design - layout, style, color selection, motion, graphics, audio, brand guidelines

• This position will be based onsite

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

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