Cyanco is the newest member of the Orica Specialty Mining Chemicals team. Formed in 1990, Cyanco has grown from a regional chemical producer in Nevada to a global supplier - manufacturing and delivering sodium cyanide around the world.
At Orica, it's the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world.
It's an exciting time to join us - we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work.
Orica USA Inc. has been recognized as one of the top companies for women to work for in the transportation industry by the Women in Trucking Association (WIT) in 2023.
About the role - Senior Analyst - Commercial Mining Chemicals
The primary purpose of this role is to maintain and grow customer relationships to attain insights on factors that materially impact Cyanco's outlook. This role represents Cyanco with our global customers and key National Account customers and is responsible for achieving proactive and mutually beneficial relationships with each of our customers that is based upon the recognized value contribution. This role is accountable for ensuring there are proactive, strategic, and planned customer engagement plans in place to move from a reactive to proactive customer needs identification and ultimately improve customer engagement scores.
What you will be doing
Account Planning and relationship management at a corporate/global level. Expectations include ensuring that there are "no surprise" decisions by customers and sharing best practice and ensuring regional/site agreements do not jeopardize the broader global agreements and relationships. This role will also be accountable for understanding and anticipating potential competitor plays with customers and having this effectively factored into Cyanco's customer engagement strategies, actions, and arrangements.
This role is responsible for and also acts as a support role for: Market demand planning, competitor analysis, customer portfolio and contracting strategy; customer product need identification, new product development, business development opportunity conversion for new significant account, updating and maintaining customer records in S4 Hanna / Cloud for Customer (C4C) and other applications as required.
Project management of the preparation (including pricing analysis/sourcing strategy), submission, negotiation, and contract finalization of tenders for major mining, quarrying and construction customer accounts (new and existing)
Customer needs identification, solution definition, new product/service demonstrations and associated commercial execution
Voice of the Customer, Stakeholder program management and reporting
Metrics
Revenue and Operating Margin Growth for new and existing global customers.
# Opportunities in Cloud for Customer (C4C) for strategic growth of account
Customer engagement score improvement
Key Performance Indicators across customer accounts
6+ years' experience in business development and commercial roles with proven record of improving sales revenue, preferably within a manufacturing/technical/mining environment
Proven track record in developing and maintaining customer relationships for a partnership model
Financial, contract management and negotiation skills
What we offer
As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.
You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.
Compensation Range
Between $120,000 and $130,000 per year
Eligible for annual short-term incentive plan
(Salary to be determined by the applicant's experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)
We respect and value all
We promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone's contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.