Program Director, Building Bridges to Hope at Volunteers of America Chesapeake and Carolinas in Durham, North Carolina

Job Description:

COMPANY OVERVIEW

Volunteers of America Chesapeake & Carolinas empowers self-reliance and inspires hope. As a church without walls, we do this through personalized housing, ministry, health, and human services that benefit vulnerable individuals, their families and the community. Founded in 1896 in Baltimore, MD by social reformers, Ballington and Maud Booth, we were one of the first of over 30 affiliates of Volunteers of America – one of the nation’s largest and most comprehensive human services organizations.

Our founders envisioned a movement dedicated to reaching and uplifting the American people. On behalf of the organization, the Booths pledged “to go wherever we are needed, and do whatever comes to hand”. Their declaration continues to guide Volunteers of America's impact on “Helping America’s most vulnerable”.

Through a dedicated and committed team of more than 850 employees and thousands of volunteers, we provide critical care, support services and hope to thousands of people each year throughout Virginia, Maryland, the District of Columbia and the Carolinas. We firmly believe our employees drive the success of the organization. Through our diversity, equity and inclusion efforts, we endeavor to attract, engage and retain qualified, diverse, compassionate individuals to join our journey and experience a work environment that offers challenging, stimulating and financially rewarding opportunities.

JOB SUMMARY

The Program Director oversees the entire Strategic Prevention Framework-Partnerships for Success SPF-PFS (“Building Bridges to Hope”) project for Volunteers of America Chesapeake and Carolinas (VOACC).  This position is responsible for designing, supervising and ensuring the successful implementation of programs and protocols, as well as fostering partnerships and relationships within the community.  The Program Director provides senior-level oversight, monitors performance and progress, and ensures compliance with reporting requirements.   

RESPONSIBILITIES

• Provide senior-level oversight of the SPF-PFS project, including the design, supervision and implementation of project programs and protocols.


• Develop and maintain partnerships with community stakeholders, organizations, and agencies to support project objectives and enhance community engagement.


• Develop impact measures, monitor program performance, quality improvement initiatives, and progress towards achieving project goals, making necessary modifications as needed.


• Supervise and provide guidance to the Data Analyst, Education/Outreach Coordinator, and SUD Case Manager, ensuring effective coordination and collaboration among team members.


• Lead efforts to build a network of community-based partnerships, and collaborations, leveraging resources and expertise to maximize project impact.


• Connect and engage with the Prevention Technology Transfer Center (PTTC)


• Manage the SPF-PFS social media campaign and coordinate focus groups to gather input and feedback from community members.


• Ensure compliance with reporting requirements and activities, overseeing data collection, analysis, and reporting efforts.


• Provide expertise and guidance on SUD treatment, substance misuse prevention, mental health promotion, and reporting efforts.


• Demonstrate cultural competency and sensitivity in working with diverse populations, including youth, LGBTQ+, pregnant women, military service members/Veterans, and individuals in recovery.


• Coordinate the development and ongoing adaptation of strategic plans to integrate evidence-based prevention interventions, ensuring responsiveness to community needs and changes during implementation.


• Lead coordination efforts with internal support units including but not limited to Development, Organizational Excellence, Quality Improvement, IT, and Human Resources.

REQUIREMENTS

• Bachelor’s or master’s degree in a relevant field such as public health, social work, or psychology with a minimum of 2 years of managerial/supervisory experience, including expertise in budgeting, finance, supervision of staff, and program development.


• Previous experience in Substance Use Disorder (SUD) treatment, substance misuse prevention, mental health promotion, and education initiatives.


• Previous experience working with diverse populations, including LGBTQIA+ individuals, pregnant women, military members/veterans, and individuals in recovery.


• Strong leadership skills and the ability to provide guidance and support to project staff.


• Excellent interpersonal, written, and oral communication skills, with the ability to build and maintain effective relationships with community partners and stakeholders.


• Knowledge of data collection and reporting processes, with the ability to oversee and ensure compliance with reporting requirements.


• Valid driver’s license in the jurisdiction of residence.


• Experienced in Motivational Interviewing techniques is preferred


• Vehicle liability coverage if driving personal vehicle (on occasion, may be required to transport clients in personal vehicle)


• Acceptable Criminal background check, OIG Exclusion check


• Negative Drug Screening.


• CPR/First Aid Certification must be acquired and maintained once employed.

PHYSICAL REQUIREMENTS

The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential duties of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• The ability to safely operate a motor vehicle to transport oneself, other staff, individuals receiving services, and program supplies as necessary.


• The physical ability to travel to assigned locations, stand, stoop, bend, reach, pull, push, lift, grasp, climb, talk, see, hear and perform basic and light home maintenance activities, and operate office equipment.


• The ability to enter, approve and manipulate data in Microsoft Office products, web-based timesheet and personal tracking information.


• The ability to attend and lead public trainings.


• Move and lift light objects up to 30 pounds such as mail, supplies, files, and equipment.


• Operating office equipment requiring continuous or repetitive hand/arm movements.


• The ability to


• The ability to remain in a sitting position for extended periods of time.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

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