Automotive Service Advisor at Gary Crossley Ford LLC in Kansas City, Missouri

Job Description:

Job Summary: Join the Crossley team as a Service Advisor and take charge of our customers' experience in the service lane. You'll be the first point of contact, well-versed in our product offerings, inventory needs, and providing exceptional customer service. If you're passionate about helping others and enjoy a fast-paced environment, we want to hear from you!
Company Highlights:
Gary Crossley Ford, the leading provider of Ford vehicles in Kansas CityPresident's Award-Winning customer serviceStrong community involvement, supporting local foundations, non-profits, schools, and athletics
What We Offer:
Comprehensive Medical and Dental coverage401K Plan for your futureGenerous Paid Time Off and vacationOpportunities for professional growth and developmentPaid Training to excel in your roleEmployee vehicle purchase plansFamily-owned and operated businessLong term job securityHealth and wellness benefitsFlexible Work ScheduleDiscounts on products and services
Responsibilities:
Ensure customers receive prompt, courteous, and effective service in the Drive LaneTake ownership of customer inquiries, providing concierge support and a positive impressionEfficiently distribute work among technicians to meet service demandsMaintain a well-organized and friendly approach with customersDemonstrate excellent time management and communication skills
Qualifications:
Previous experience in customer service, retail sales, restaurant industry, or hospitality is preferred, but newcomers to the automotive industry are also welcomeStrong organizational and leadership abilitiesExcellent time management skillsProfessional and well-groomed appearanceClean driving recordWillingness to undergo pre-employment background check & drug screen
At Gary Crossley Ford, we value talented individuals who contribute to our world-class team and put customers first. If you believe your skills align with our values, apply now and let's get to know each other!