Cross Reference Analyst at S.P. Richards Company in Atlanta, Georgia

Job Description:

S.P. Richards Company

S.P. Richards is an Equal Opportunity Employer and fully subscribes to the principles of Equal Employment Opportunity. The company ensures that all applicants and employees are considered for hire, promotion and job status, without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, veteran status, disability, or any other characteristic protected by law.

Summary:

The Cross Reference Analyst is the primary owner of the SPR Cross Reference database. This person is responsible for developing and maintaining a robust cross reference database which equips our sales team to grow sales and increase market share. He/she works closely with the sales team, Merchants, and Marketing to identify strategic cross references utilizing the existing database as well as conducting industry research to identify new cross references. A successful candidate will have strong product knowledge, excellent computer and interpersonal skills, and will demonstrate effective research skills and outstanding attention to detail. To learn more about SPR visit: https://www.sprichards.com/

Location: Smyrna, GA (Near Battery Center)

Essential Duties and Responsibilities: Other duties may be assigned.

Maintain a robust Cross Reference Database

• Secure competitor cross references; identify and categorize corresponding SPR SKUs
• Identify internal cross references – suggested substitutes for when key items are out of stock
• Add new cross references when alerted of Stock Number Changes or SKU discontinuations
• Alert manager of system issues as it relates to data integrity of the Cross Reference database
• Update and maintain existing data and removal of obsolete data
• Maintain and update all cross reference related documentation (e.g., manuals, FAQs, etc.)
• Develop efficient cross referencing methodologies/processes and continuously look for ways to improve cross referencing
• Conduct Cross Reference data analysis as directed by Manager
• Conduct manual cross reference searches as needed

Conduct Cross-Reference Reviews of Customer Files

• Coordinate with Account Managers to understand customer cross reference needs as it relates to bid and conversion opportunities
• Conduct cross reference review of bid and conversion files
• Recommend strategic cross references by utilizing existing data and identifying new cross references through researching product specifications and utilizing industry knowledge

• Manage internal cross reference requests submitted through service management app
• Compile cross reference data requested in a timely manner

Skills and Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Excellent problem solving and prioritization skills
• Communicates effectively both verbally and in writing with all stakeholders
• Enjoys working with others in a collaborative fashion and a team player
• Excellent time management skills
• A high degree of attention to detail
• Ability to work independently or as part of a team
• Ability to produce high quality work in a short period of time with little supervision
• Excellent organizational skills
• Individual project management skills
• Experience with data management and data quality management
• Creating/executing SQL statements
• Prior experience in a similar role
• Understanding of relational database concepts
• Expert at using Microsoft Excel (e.g., macros, formulas) and MS Office products
• Working knowledge of Product Information Management systems, such as Enable and relational databases such as FileMaker
• Process improvement mindset
• Web scraping experience
• Product knowledge/expertise-Office, JanSan (breakroom, cleaning), and technology products
• Ability to make good decisions with limited information
• Integrity and a good work ethic

Supervisory Responsibilities

Position has no supervisory responsibilities.

Competencies

• Communication
• Customer Focused
• Time Management
• Collaborative
• Prioritization
• Self Starter and Resourceful
• Teamwork
• Professional
• Quick Learner
• Organized
• Flexible

Education and/or Experience:

Undergraduate degree preferred. Three to five years in a similar role.

Computer Skills:

Experience with MS Office and database queries.

Language Skills:

Ability to document business processes, effectively present and communicate data, and respond to questions from the field.

Mathematical Skills:

Ability to perform basic math calculations, analyze mathematical data, and convert to and from different units of measure.

Organizational Skills:

• Detail oriented
• Highly organized
• Self-motivated and able to prioritize
• Meet deadlines

Reasoning Ability:

Ability to compile and interpret data. Make sound/reasonable decisions based on data.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is frequently required sit and use hands and fingers to handle or feel. The employee is occasionally required to stand; walk; reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust or focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

PI250959283

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