Claims Associate - Consumer at BC Forward in Seven Hills, Ohio

Job Description:

Claims Associate - Consumer



BCforward is currently seeking a highly motivated Claims Associate - Consumer for an opportunity in Remote!




Position Title: Claims Associate - Consumer



Location: Remote

Anticipated Start Date: 10/21/2024


Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.



Expected Duration: 3 months



Job Type: FULL TIME (>=30 HRS WEEKLY, [CONTRACT], [REMOTE]

Pay Range: [$15.00] - [$17.00]


Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Requirements:

• Claims industry experience


• Knowledge of first-party property and casualty claim adjudication.


• Manage a high volume of claims and phone calls.

Job Description:


Important Dates:



Firm Start Date for Training: 10/21/2024


Training Schedule: 10/21/2024 for approximately 2 weeks, Monday - Friday, 8:00 AM EST - 4:30 PM EST (1-hour lunch break).



Work Schedule:



After training, contractors can choose from the following schedules, with a start time between 8:00 AM and 9:30 AM EST:


- Monday - Friday, 8:00 AM - 5:00 PM (1-hour lunch break)


- Monday - Friday, 8:00 AM - 4:30 PM (30-minute lunch break)



Equipment: Provided (desktop, monitors, keyboard, mouse, phone/headset). Personal device may be needed during training depending on equipment arrival.






Primary Purpose:



To process claims and determine benefits due under credit card or other financial program benefits plans. This role involves making timely payments and adjustments for specified program claims while providing superior customer service.



Essential Functions and Responsibilities:



- Process first-party property claims based on coverage defined by client-specific programs.


- Make coverage determinations based on thorough investigation and evaluation.


- Adjudicate proper settlements or denials within designated authority levels.


- Manage a high volume of claims, phone calls, and correspondence, ensuring accurate documentation of claim files.


- Meet quality and production goals while adhering to customer guidelines and deadlines.



Additional Functions and Responsibilities:



- Perform other duties as assigned.


- Support the organization's quality programs.



Qualifications:



Education: High school diploma or GED required; licensing is not necessary.


Experience: One (1) year of general office experience or an equivalent combination of education and experience required. Claims industry experience preferred.


- Candidates must demonstrate quick decision-making abilities and a capacity to thrive in a fast-paced environment.



Skills & Knowledge:



- Knowledge of first-party property and casualty claim adjudication relevant to the line of business.


- Excellent oral and written communication skills, including presentation abilities.


- Proficient in Microsoft Office and PC applications.


- Strong analytical and interpretive skills.


- Good organizational and interpersonal skills.


- Ability to work collaboratively in a team environment.


- Commitment to meeting or exceeding performance competencies.



Work Environment:



Mental: Requires clear and conceptual thinking, excellent judgment, troubleshooting, problem-solving skills, and the ability to handle work-related stress and multiple priorities while meeting deadlines.


Physical: Computer keyboarding and travel as required.


Auditory/Visual: Requires hearing, vision, and verbal communication capabilities.



Benefits:



BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

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About BCforward:



Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.


BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.


BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.


To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.


This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.


Interested candidates please send resume in Word format Please reference job code 229865 when responding to this ad.


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Job Snapshot




Employee Type

Contractor



Location

Seven Hills, OH (Onsite)



Job Type

Insurance



Experience

Not Specified



Date Posted

10/02/2024 Apply Now