Program Manager - Experimentation at Kforce Inc in Redmond, Washington

Job Description:

RESPONSIBILITIES:

Kforce has a client that is seeking a Program Manager - Experimentation in Redmond, WA.

Responsibilities:

• Plan and execute tests as the Experimentation Program Manager (subject matter expert), including strategic planning, roadmap development, and individual test designs


• Gather all necessary information from key business stakeholders and participants to document requirements for new experiments


• Ensure the finalization of experiment readouts and their proper posting to the central repository


• Review analyses of completed tests to guarantee result accuracy, provide clear customer insights, and deliver actionable recommendations to stakeholders


• Become very familiar and be able to search our library of past experiments, Insights, and Learning Series to understand effective strategies for enhancing the customer experience on our site; Over time, compose new Insights and Learning Series to improve the quality of experiments and achieve conclusive outcomes (wins or losses, not inconclusive), thereby maximizing the overall impact of our experimentation program


• Support training and community activities related to the experimentation program


• Collaborate with tool partners to provision new accounts for Adobe Analytics, Target, ExP, and ContentSquare


• Attend all required team, standup, and other meetings


• Operational responsibilities including sprint planning, Kanban maintenance

REQUIREMENTS:

• 5-10 years of experience


• Experience driving a project to completion


• Experience looking at traffic sources to the websites


• Experience in A/B testing platforms and toolkits


• Experience in Adobe Analytics, Power BI, Azure Dev Ops (preferred, but not required)


• Strong background in Online/Digital UX and eCommerce best practices


• Knowledge and past experience in A/B testing, processes


• Strong communications and influencing skills - written and presentation


• Someone who knows how to look at the why behind the what


• Ability to run basic reports for planning sessions, status/guardrail check-ins as needed, and estimating test durations for new experiments


• Some front-end development knowledge (helpful, not required)

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless
and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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