Student Accountability and Conflict Resolution Specialist at University of New Mexico - Dean of Students Office in Albuquerque, New Mexico

Job Description:

Summary

The Student Accountability and Conflict Resolution Specialist reports to the Associate Dean of Student Rights and Responsibilities and performs duties under limited supervision while utilizing developmental approaches in response to student conduct and conflict resolution. The ideal candidate will demonstrate progressive administrative experience with complex student disciplinary case management and possess high ethical and confidentiality standards. This individual should be a proven innovator with experience developing and implementing industry-standard solutions and should understand and apply student development theory within a community of diverse students. The Student Accountability and Conflict Resolution Specialist should be a skilled communicator and collaborator who takes initiative while serving as a subject matter expert through consultation, workshops, and educational programs.

Responsibilities

Case Management, Investigations and Student Conduct Administration

• Serve as case resolution coordinator for student and student organization conduct cases, including investigations, determining responsibility, and assigning conduct outcomes.

Student Development and Learning

• Create and implement learning-centered student learning goals and responsive conduct outcomes. Facilitate restorative practices processes including educational conversations, conflict-coaching sessions, and facilitate dialogue.

Prevention and Education

• Develop, expand and evaluate proactive and intentional interventions and preventative educational pathways. Work in tandem and liaise with community partners in response to case management, student success, and campus safety issues.

Assessment and Compliance

• Develop and analyze reports of student behavioral trends and program outcome assessment measures that demonstrate evidence-based approaches that contribute to student success. Collect, maintain and audit statistical and confidential records.

Supervision

• Recruit, train and supervise personnel, motivating employees to achieve peak performance and creating co-curricular learning opportunities as the foundation of any work experience.

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