Clinical Scheduler - Family Medicine - Arrowhead Regional Medical Center at Vituity in Colton, California

Job Description:

Colton, CA - Seeking Clinical Scheduler

Everybody Has A Role To Play In Transforming Healthcare

As a Clinical Scheduler, you play a vital role in our mission to improve lives. Create daily, weekly, monthly, and yearly provider schedules and daily provider assignments, manage daily shift changes, and coordinate provider availability for all sites to provide excellent customer service. At Vituity we know the impact you can have.

Join the Vituity Team. At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

• Drafts, maintains, and publishes site and service location Master Provider Schedules. Includes scheduling for all Vituity providers to fill all required positions each day based on the individual site's scheduling guidelines and individual provider preferences/needs including on-call coverage, approved vacations, conference, facility meeting attendance, leaves of absence, etc.
• Ensures all clinical and call assignment positions are covered daily with credentialed and qualified providers.
• Coordinates with other site schedulers to provide across-site scheduling to ensure full and consistent coverage for all service locations regardless of volume demands or time-off coverage needs.
• Maintains provider availability resource list to ensure coverage of additional service requests in advance or day-of as needed.
• Works closely with the Operations Leaders and Site Medical Directors to identify scheduling demands, predict future coverage issues/complications, and make recommendations for alternative/creative solutions.
• Coordinates with Site Practice Administrator(s) for up to date/accurate credentialing information for new providers, ensuring all start dates and hospital and clinical orientation is included on the master schedule.
• Verifies re-credentialing information of current partners to ensure appropriate provider assignments.
• Demonstrates consistency and accuracy in scheduling and daily assignments.
• Consistently meets all scheduling deadlines.
• Maintains provider availability resource list to ensure coverage of additional service requests in advance or day-of as needed.
• Builds a strong rapport with site-specific schedulers, providers, peers, clinic managers, administrators, and supervisor, as well as overall scheduling team.
• Maintains confidentiality of all scheduling and protected health information (PHI); ensures all scheduling documents are kept physically secure and electronic documents and data are saved only in the designated secure location.
• Consistently meets all scheduling deadlines.
• Demonstrates consistency and accuracy in scheduling and daily assignments.
• Discusses all concerns, challenges, and/or obstacles concerning work performance expectations with supervisor.
• Ensures timely and accurate completion of all scheduling documentation and summaries; verifies accuracy between documents.
• Assigns providers based on established guidelines and provider credentials.
• Completes Provider Scheduling Assignment documentation and communicates to providers.
• Maintains documentation of any future assignment requests and ensures requests are included on future schedules based on date of request.
• Provides coverage for same-day call-offs by identifying available providers and confirming provider's availability; communicates assignment to provider and facility.
• Utilizes computer scheduling software to expedite scheduling.

Required Experience and Competencies

• High school diploma or GED required.
• Knowledge of Scheduling Concepts, Systems, and Analytics required.
• Bachelor's degree in relevant discipline preferred.
• Two (2) years of experience in a healthcare environment preferred.
• Prior scheduling experience preferred.
• Solid knowledge of medical terminology.
• Skilled problem-solver and decision-maker.
• Superior Microsoft Office skills.
• Excellent verbal and written communication skills, particularly in customer service.
• Superior attention to detail.
• Ability to prioritize workload and work within deadlines.
• Ability to maintain confidentiality.
• Ability to operate a computer.
• Ability to perform more than one task at a time and solve problems quickly.
• Ability to type at least 50 words per minute.

The Community

Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars.

• Monthly wellness events and programs such as yoga, HIIT classes, and more.
• Trainings to help support and advance your professional growth.
• Team building activities such as virtual scavenger hunts and holiday celebrations.
• Flexible work hours.
• Opportunities to attend Vituity community events including LGBTQ+ History, Dia de los Muertos Celebration, Money Management/Money Relationship, and more.

Benefits & Beyond*

Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.

• Superior health plan options
• Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
• Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
• Outstanding Paid Time Off: 3-4 weeks' vacation, Paid holidays, Sabbatical
• Student Loan Refinancing Discounts
• Professional and Career Development Program
• EAP, travel assistance, and identify theft included
• Wellness program
• Commuter Benefits Program
• Vituity community initiatives including LGBTQ+ History, Dia de los Muertos Celebration, Money Management/Money Relationship, and more
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees

We are excited to share the base salary range for this position is $22.05 - $27.02, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company's annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details.

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.

Vituity appreciates differences; our dedication to diversity, equity and inclusion is at the heart of our organization. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.

Applicants only. No agencies please.