Field Service Representative (FSR) at American Rheinmetall Vehicles, LLC in Sterling Heights, Michigan

Job Description:

American Rheinmetall Vehicles, LLC

TITLE Field Service Representative (FSR)

CATEGORY Operations

ABOUT THE ORGANIZATION

Rheinmetall's U.S. organizations include American Rheinmetall Systems, American Rheinmetall Vehicles, American Rheinmetall Munitions and American Rheinmetall Defense. The operating companies have established engineering and production capabilities that allow them to modify existing products and develop new solutions that meet the priority requirements of their US customers. These products consist of, but are not limited to, game-changing solutions for next-generation vehicles, innovations for increased soldier lethality, and advanced high-tech munitions.

Description

At American Rheinmetall Vehicles, we believe in satisfied customers and healthy, engaged employees. We listen to our customers and develop transformational technology that delivers necessary military vehicle capabilities to our Warfighters while also providing challenging and fulfilling careers to our employees.

We are committed to supporting critical advancements in the United States defense industry, like the U.S. Army’s XM30 Infantry Combat Vehicle (ICV) program, which will replace the Army’s Bradley infantry fighting vehicle with a modernized ICV. Our team has recently won a contract award to advance to Phases 3 and 4 of the program where vehicle design will continue, followed by the prototype build of a small number of vehicles to be tested by the Army. Our solution for the XM30 program, along with our other next-generation tracked and wheeled vehicle systems, empowers and protects the members of our U.S. Armed Forces and ensure their safe return home.

In the past two years, we have secured an order intake of about $750 million. We have greatly increased our workforce and are continuing to do so at a rapid pace in order to staff our new facility and support our goals as we continue to grow our business. If you are interested in a meaningful career that directly supports our Warfighters, we encourage you to apply today!

EOE, including disability/veterans

JOB SUMMARY

The Field Service Representative (FSR) is a key role within the American Rheinmetall Vehicles (ARV) team focused on ensuring that U.S. Government testing of Rheinmetall products is safe, per the test schedule, per the test plan, and exceed the customer’s expectation for quality. The FSR will support the daily maintenance actions and repairs of test vehicle platforms. This role includes duties, but not limited to, within ARV’s Field Service Section for all maintenance related activities at U.S. Government, civilian test sites and ARV locations. The locations will be located at but not limited to Aberdeen, MD, ARV HQ’s, Sterling Heights MI, Yuma, AZ, White Sands Missile Range, NM, and other US or ARV test sites as required. The home station assignment for this role is Aberdeen, Maryland.

We are looking for a Field Service Representative (FSR) to work for our Sterling Heights, MI office. If you have at least 5 years of experience as a FSR at U.S. Government Test Site, and have an Associates Degree in Engineering (Mechanical, Electrical or Systems) commensurate work experience or a related field, we invite you to click the Apply button to learn more and share your qualifications with us.

Estimated Salary Range: $75,000 - $85,000

If you require a reasonable accommodation to complete the employment application or for any part of the application process, please contact hr@rheinmetall-arv-us.com.

EOE (including Disability/Veterans)

DIVISION American Rheinmetall Vehicles, LLC

LOCATION Sterling Heights, MI

POSITION REQUIREMENTS

Essential Functions:

• Support test site operations to include, but not limited to on-site system support packages (spares), storage of spares, consumables, etc.
• Support the development of work packages for test and maintenance of test assets.
• Support and perform direct platform level troubleshooting and repairs to keep platform available for USG testing.
• Support/Conduct vehicle repairs, maintenance, and upgrades in accordance with program requirements and schedules to ensure successful test outcomes.
• Support ARV and USG Test personnel by providing status and progress in execution of vehicle maintenance and upgrade activities.
• Work with FSR’s across the Rheinmetall landscape to support the building of maintenance field procedures and best practices in the ARV portfolio
• Support and adhere to all company and USG safety and environmental regulations & policies
• Undertake other duties as determined by management or his/her delegate

Supervisory Responsibility:

N/A

Minimum Qualifications:

Knowledge, Skills and Abilities (as demonstrated through experience, training and/or testing)

• Ability to be a self-starter and take direction from superiors, in the performance of day to day duties/responsibilities
• Ability to use Microsoft Office applications (Word, Excel, etc.)
• Knowledge of US Army maintenance procedures and operations and proven experience in maintenance operations on wheeled and tracked platforms.
• Ability to work in a high pressure and highly visible work environment
• Ability to work in a team environment
• Ability to read and interpret engineering drawings, electrical schematics and other technical instructions that are provided by engineering
• Ability to safely and proficiently use all basic mechanics tools
• Familiarity with the US DoD ground vehicle requirements
• Detailed knowledge in shop related Standards/ Processes
• Ability to present mechanical solutions to clients and internal stakeholders
• Ability to protect Company’s critical information and plan

Education:

• Associates in Engineering (Mechanical, Electrical, Systems) or commensurate work experience

Experience:

• 4+ years Armored Vehicle operations/maintenance experience in any military ground combat vehicle MOS preferred
• 5+ years Field Service/Engineer Representative (FSR/FER) at U.S. Government Test Site
• Practical ‘hands on’ self-starter able to work independently with little on-site supervision while providing routine vehicle maintenance tasks and repairs.
• Experience in Prototype Production and the transition to serial production

Background Prerequisites:

• Must undergo and meet company standards for background check, employment verification, reference checks and controlled substance testing.
• All employment at ARV is contingent upon the ability to obtain and maintain a government security clearance as this position requires it.

Preferred Prerequisites:

• Ability to speak German is desirable
• Associates in Engineering (Mechanical, Electrical, Systems), or equivalent work experience desired

Working Conditions and Physical Demands:

With or without reasonable accommodations, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

• Ability to lift up to 25 pounds occasionally
• Ability to travel up to 50% of the time.
• Occasional overseas travel will be necessary.
• Passport Required
• Ability to work overtime as needed

BENEFITS Robust medical, dental, vision, 401(k), short- and long-term disability, life insurance, education reimbursement and Employee Assistance Program

E-VERIFY This employer participates in E-Verify. For more information on E-Verify and Your Rights to Work please visit: https://www.e-verify.gov.

PAY TRANSPARENCY This company abides by the requirements of 41 CFR 60-1.35(c), found here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA50

EOE STATEMENT

American Rheinmetall provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy), gender identity, national origin, age, disability, or marital status, in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Equal Employment Opportunity is the Law. Please find details here: https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf

PI251008330

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