Driverless Support Specialist - HOU (nights) at Unifi Aviation LLC in Houston, Texas

Job Description:

General information

Job Title

Driverless Support Specialist - HOU (nights)

Date

Tuesday, October 1, 2024

State

Texas

City

Houston

Base Pay Rate:

$ 22.00

Full/Part Time

Full Time

Shift

Overnight shift

Requirements and Description

JOB DESCRIPTION

Driverless Support Specialist

809 W Alabama St. Houston, TX 77006

T he world's most advanced self-driving vehicles to safely connect people to the places, things, and experiences they care about.

S elf-driving cars will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many.

If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us.

What you'll be doing:

• Foster a Safety First culture

• Leading the launch and land functions of deploying and returning autonomous vehicles during driverless operations for egress and ingress

• AV (autonomous vehicle) cleaning and disinfection

• AV operational safety and integrity checks

• AV charging at facilities and, independently, at public charging sites

• AV launch preparation including systems fire up and functional checks

• Parking and staging vehicles

• Manual driving of vehicles between facilities and to charging locations

• Executing ‘Lost and Found' procedures

• Participating in the ongoing training and mentoring of new Driverless Support Specialists

• Working with the Customer Support and Vehicle Service teams to delight passengers and return vehicles to service following on-road events

• Assisting with ad hoc mapping missions as needed

• Performing ad hoc projects as needed, including those in support of AV testing, delivery and other community support and/or pilots

Based on business/operational needs, duties may also include:

• Assign Driverless Support Specialists to available AVs, conduct pre and post-shift briefings, direct start up conditions, and garage exit and parking lot staging strategy

• Complete required vehicle-checks, train and audit Driverless Support Specialists ' successful completion of required vehicle-checks

• Organize and assign asset and people transfers between facilities

• Utilize proprietary software for operational-process completion

• Maintain inventory of garage materials and cleanliness

• Monitor communications to assist in troubleshooting and operational necessities

• Conduct training for Driverless Support Specialists (new and current) and complete refreshers as needed, audit processes, assign Driverless Support Specialists for shadowing

• Manage breaks and lunches Driverless Support Specialists

• Manage AV preparation, launch, ingress, and AV transfers between facilities

• Analyze m etrics and provide targeted operational coaching and feedback to Driverless Support Specialists

• Take ownership for the day-to-day management, and on-site performance of Driverless Support Specialists

• Raise opportunities for improvement from systemic issues observed ; strategize and make recommendations for improvements

• Ensure the success of the shift by meeting service-level agreements while maintaining high levels of team morale, enthusiasm, and engagement

• Help manage our fleet of AVs, ensuring a safe and efficient operation

• Assist with special projects across teams to deliver on interdependent KPIs

• Own ‘Lost and Found' responsibilities as outlined in the SOP

W hat you must have:

• Prioritize safety and maintain a safety-first mindset, while following all safe work practices and policies

• Comfortable working in a fast-paced environment, including interacting with the public

• Satisfy the MVR requirements .

Benefits

Employees in Full-Time positions (defined as working at least thirty (30) hours per week) will have the option to enroll in the benefits plans by logging into SmartBen enrollment platform. Instructions to log into this system will be provided during the onboarding process. Benefits eligibility for Full-Time employees begins on the 1st day of the month following thirty (30) days of employment. You must make your enrollment elections within the first 30 days of your hire date. A comprehensive benefits packet will be given to you that will include detailed information about the Unifi Medical, Dental, Vision, Shor t-t erm Disability, Long- Term Disability, Life Insurance, as well as the various ancillary product offerings. You will be eligible to enroll in the 401(k) savings plan immediately and will be eligible for a 401(k)-matching contribution of up to 3% upon completion of 30 days of service.

"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."