Equipment Repair Technician at Snapon in Lansing, Michigan

Job Description:

Overview


The Collision Equipment Repair Technician will perform troubleshooting, repairs, and maintenance of welding and vehicle body measuring equipment in our Car-O-Liner distribution & service center.



PERKS - WHAT'S IN IT FOR ME?

• Competitive compensation


• Medical insurance


• Dental insurance


• Vision insurance


• 401(k) program


• Paid vacation


• Employee Assistance Program (EAP)


• Stock Purchase Plan


• Discount on Snap-on Products


• Associate purchase programs with key vendors and suppliers

• Perform warranty and non-warranty repairs, troubleshooting and maintenance of Car-O-Liner products in accordance with manufacturers requirements and procedures.


• Make recommendations to improve and enhance products and work with internal and external sources to resolve problems.


• Support product inquiries and investigations by working closely with Engineering and Sales personnel as products are developed and provided to Client.


• Document service repairs. Perform data entry into service system as required.


• Coordinate service activities on assigned products.


• Act as a resource for others as needed.


• Keep abreast with industry standards and emerging technology.


• Participate in special projects as needed.


• Follow all company policies and procedures.


• Perform all other duties as assigned by management.


• Maintain a safe work area through example.

• High school diploma or general education degree (GED).

• Strong mechanical ability and basic equipment repair skills


• Moderate understanding of Electronics - (preferred, but not required)


• Keen problem-solving skills with the ability to work independently.


• Customer focused.


• Ability to learn a broad range of products across multiple product lines.


• Strong mechanical ability and equipment repair skills with use of hand tools and basic electronic testing equipment.


• Computer skills: Basic proficiency with Windows operating systems, as well as Office 365, experience in using Service Ticket systems (Freshdesk - preferred but not required)


• Excellent communication skills - both verbal and written, including technical writing skills


• Attention to detail.


• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.


• Ability to write simple correspondence and effectively present information in one-on-one, small group situations, customers, clients, and other employees of the organization.


• Ability to lift to 40lbs (18kg)


• Must be able to pass background check and drug screen.