Student Academic Records & Systems Coordinator at University of Iowa in Iowa City, Iowa

Job Description:

The University of Iowa Office of the Registrar is seeking to hire a 100% Student Academic Records & Systems Coordinator.


The Student Academic Records and Systems Coordinator is a multifaceted role that performs as a primary resource for campus stakeholders, adept at identifying, troubleshooting, and resolving issues related to student records. This position will coordinate with the Academic and Student Systems Support team to support grades, end-of-session processing, and MAUI Access Security. They will also have the opportunity to:

• Assist several different academic system areas such as, but not limited to, student program of study, advisor assignment, and graduate exams.
• Operate as the first level of contact relating to attendance and mid-term reporting, final grades, academic standing, end-of-session processing, student program of study, and advisor assignment.
• Provide consultation and support assistance to collegiate and academic units by providing visibility into how processes operate, what groups are affected, and who should be alerted of problems.
• Assist in efforts to analyze, test, and implement fixes and enhancements.
• And more!

Click here for a full job description, including all duties and competencies assigned or e-mail the contact listed below.

Visit: Job Opportunities (Org 02 & 35) to see all job opening with the Office of the Provost at the University of Iowa.



About the Department:In the Office of the Registrar our mission is to provide the University faculty, staff, students, and public with accurate academic records that support the worldwide education mission of our institution. We work with every faculty, staff, student, department, and dean's office on this campus coordinating and providing services related to the student records: course catalog, registration, fees, records, transcripts, data warehouse, institutional research, reporting, maintenance, and security for student records data, grading process, graduation, and diploma services. Our services provide support for all departments in the Provost's responsibilities.



Required Qualifications:

• Bachelor's degree or an equivalent combination of education and experience in a related field.
• Minimum 6 months experience working with a student information system in a higher education setting (two- or four-year institutions).
• Minimum 6 months experience with administrative and student support services.
• Experience reviewing and working with records while adhering to confidential records policies such as FERPA or HIPAA.

Competencies Required:


Demonstrates a working proficiency level in the following competencies:

• Proficient in using Microsoft Suite (Word, Excel, PowerPoint, Outlook) and Zoom for various tasks, including document creation, data analysis, presentations, and virtual meetings. Able to troubleshoot common issues and utilize advanced features to enhance productivity.
• Skilled in managing and prioritizing a varied workload, balancing daily tasks with long-term projects. Capable of recognizing and performing duties beyond those directly assigned, demonstrating initiative and flexibility in a dynamic environment.
• Effective in working collaboratively and creatively with team members and campus stakeholders on complex projects and tasks. Exhibits strong interpersonal skills, fostering a cooperative and innovative work environment. Able to communicate effectively, share ideas, and contribute to team success.

Desirable Qualifications:

• Demonstrated proficiency in utilizing the University of Iowa's MAUI system for various administrative and academic functions. Familiarity with its features and capabilities to effectively manage tasks and streamline processes.
• Hands-on experience in system or product development, including planning, designing, testing, and implementing new systems or products. Ability to manage development projects from inception to completion, ensuring they meet user needs and organizational standards.
• Strong analytical skills with the ability to assess complex situations, identify issues, and develop effective solutions. Demonstrated problem-solving abilities, including critical thinking and decision-making skills, to address challenges and improve processes.

To Apply:


To be eligible for consideration, applicants must upload BOTH of the following and mark them each as a "Relevant File" to the job submission:

• a current resume

• a cover letter

Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the process.



Work Modality: This position is eligible for hybrid/remote work within Iowa and will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.


Compensation: $49,000 - $55,000 with Competitive Benefits


Reach out to Tracey Pritchard to learn more about benefits, compensation practices, and career development opportunities.


Click here to learn more about why you should join UI!


Additional Information

• Classification Title: Registrar Services Crd
• Appointment Type: Professional and Scientific
• Schedule: Full-time
• Work Modality Options: Hybrid within Iowa

Compensation

• Pay Level: 4A

Contact Information

• Organization: Provost
• Contact Name: Tracey Pritchard
• Contact Email: tracey-pritchard@uiowa.edu

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