Assistant Director of Operations, Hospitality & Event Services at University of Massachusetts Lowell in Lowell, Massachusetts

Job Description:

Job no: 524406

Position type: Staff Full Time

Benefit Status: Benefited-Union

Campus: UMass Lowell

Department: Hospitality and Event Services

Salary: Salary commensurate with experience within the grade/range

Applications Open: Jul 31 2024

Applications Close: Open until filled

General Summary of Position:

The Assistant Director provides leadership and direction for the management and implementation of internal and external events, focusing a majority on operational support for daily university events including the supervision of professional and student staff throughout the year. The Assistant Director manages event setup operations for internal and external users and special events in spaces across campus in support of the University and the Office of Hospitality & Events.

Minimum Qualifications (Required):

Education:

• Bachelor's Degree with 3 - 5 years of experience in operations & event management

Skills:

• High degree of professionalism in internal and external communications, knowledge of principles and methods for showing, promoting and selling products and/or services


• Experience with supervision is a must, demonstrated project and team management skills


• Ability to meet rapid deadlines
  Expertise level in Microsoft Office Software


• Ability to use Adobe Cloud Suite proficiently


• Strong presentation and communication skills


• Ability to work effectively with faculty, staff and students


• Strong interpersonal and communications skills, strong persuasive skills


• Ability to achieve goals, outstanding customer service and the ability to represent the University in a positive manner


• Knowledgeable regarding University issues and policies

Additional Considerations:

• The ability to communicate effectively with people working on a variety of levels using multiple channels of communication is essential

Special Instructions to Applicants:

Only Internal Professional (SEIU 888 Professional Union) Bargaining candidates will be considered during the first 10 business days of the posting. All other candidates will be considered after that period.

This is an SEIU 888 Professional Union position, Grade P16.

Initial review of applications will begin immediately and continue until the position is filled. However, the position may close when an adequate number of qualified applications is received.

Please include a resume and cover letter with your application. Names and contact information of three references will be required during the application process.