Facility Coordinator - North Liberty at University of Iowa in Iowa City, Iowa

Job Description:

The Department of Engineering Services at Iowa Health Care North Liberty is seeking a Facility Coordinator.

The Facility Coordinator will maintain, extrapolate, and analyze data from the department CMMS and related applications, primarily for the North Liberty Campus. Schedule queries, reports, and effective system modules. Performs routine database review to ensure space and equipment inventory are current. Develop an operational understanding of the critical facilities systems and existing workflows. Assists in creating effective interface between multiple facilities software systems to streamline communication and workflow.

Work independently to triage requests for service and define tasks. Support a variety of application needs across facilities and HCIS supported systems that require integrated data. Communicates on a regular basis with proprietary software systems and HCIS to ensure and achieve successful integration and upgrades.

Understands and monitors the compliance of the business needs, regulations and industry concerns related to facilities to continually meet those requirements in our CMMS. Coordinates with the department management team to schedule, prioritize and develop frequencies for corrective and preventative work orders.

Works cooperatively with the Engineering Services, Environmental Services, Guest Services, and other Department's staff team to ensure urgent needs are met in a timely manner. Provide just-in-time workflow and technology support at the point-of-care for complex issues. Assist in providing training materials as needed and provide 1:1, small group training and customer implementation support.


This role will primarily work a regular shift, Monday-Friday between the hours of 7AM and 3:30PM but might require occasional work outside or regular scheduled hours for other shift coverage. This position will report to the Support Services Coordinator.


The new University of Iowa Health Care North Liberty Campus will open in the Spring of 2025. This 469,000 square foot facility will be home to UI Health Care's nationally recognized Orthopedics service line, offering comprehensive, coordinated, and accessible care across the outpatient, inpatient and surgical venues. These state-of-the-art clinical facilities will also include a full-service community imaging center, laboratory services, physical therapy, retail pharmacy, and emergency department as well as an array of support services. The facility has been designed to support a superior patient and staff experience; excellence across our patient care, teaching and research missions; convenient access to services; and engaging community partnerships. UI Health Care is seeking a welcoming, highly-skilled and collaborative workforce to be a part of the opening team for this superb new campus, and to help further our mission of: Changing Medicine. Changing Lives.



Position Responsibilities:



Reporting/Data Analysis

• Create and distribute standard and custom reports for Engineering Services, Guest Services and Environmental Services including but not limited to preventative maintenance, phone call & online work order tracking, infection control, PM risk reports, guest services and environmental services and other department assigned reports.
• Monitor and ensure efficient and on time workflow activity through use of the computer maintenance management software system (CMMS).
• Creates, revises, and updates dashboards for users.
• Strategically respond to issues and emergencies to determine appropriate action or escalation.

Technical Support

• Maintain, train, and record repairs of various equipment in the department including computers, Masterlocks, radios and iPads.
• Actively participate in the onboarding and training of new hires.
• May supervise student/temporary staff as directed.
• Maintain and support departmental systems; WebTMA, FieldWire, Masterlocks, and ETC.
• Initiate purchase requests for supplies and equipment. Monitor accounts/expenditures. Reconcile statements and submit for review by established deadline.
• Assist Vendors and ES Leadership team when purchasing or payment issue occurs.

Coordination

• Provide regular updates and feedback to service requestors and serves as back-up coverage to call center staff.
• Provide input to Engineering Services Department strategic planning process for various projects.
• Escalates appropriate issues and concerns to management in a timely manner.
• Maintain professional and positive interdepartmental communication that includes timely follow-up.
• Demonstrate ability to align UIHCs strategic plan with department operations.
• Distribute communication, submit appropriate reimbursements, and reconcile related expenses.
• Assist with purchasing (i.e., office supplies, equipment, etc.) and asset/inventory management.

Program Administration

• Administration and management of Computer Maintenance Management System (CMMS)
• Executes and monitors established procedures for corrective, preventative, routine, and predictive maintenance plans.
• Schedules, prioritizes, distributes corrective and preventative work orders and iPad assignments to optimize departmental workflow.
• Implements best practices, for scalability, supportability, ease of maintenance and system performance.

Education Requirement:

• Bachelor's Degree; or an equivalent combination of education and experience.

Required Experience:

• Minimum of 1-3 years' experience in the development, administration and/or support of software applications
• Excellent verbal and written communication skills; demonstrate the ability to communicate with technical and non-technical staff
• Experience working with customers to define system requirements and understand business needs
• Ability to work independently and demonstration of self-motivation for assignment completion.
• Demonstrated experience in creating a positive work environment that demonstrates a focus on service excellence principles.
• Experience managing multiple concurrent objectives and tasks while making effective judgments to the priorities of time and resource allocation.
• Ability to successfully collaborate within a multi-disciplinary team and/or across departments.
• Proficient in use of Microsoft Office Suite (Outlook, PowerPoint, Excel, and Word).

Desired Qualifications:

• Computer Maintenance Management System (CMMS) experience preferred or other electronic facilities software systems (healthcare setting preferred).
• Working knowledge of building systems.
• Comprehensive knowledge of UI policies and procedures, Systems, and regulations
• Ability to read and comprehend construction documents.
• Previous experience working in E-Pro or with billing or financial activities.

Application Process: Please attach a resume (under submission relevant materials) as part of the application process. Job openings are posted for a minimum of 14 calendar days. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. Please contact Joseph Beebe at joseph-beebe@uiowa.edu with any questions.


Additional Information

• Classification Title: Facility Coordinator
• Appointment Type: Professional and Scientific
• Schedule: Full-time

Compensation

• Pay Level: 3B

Contact Information

• Organization: Healthcare
• Contact Name: Joseph Beebe
• Contact Email: joseph-beebe@uiowa.edu

Apply Now