The Women's Business Development Council (WBDC) is seeking a full-time Impact Specialist to support the collection and measurement of WBDC's impact in the small business sector.This position will be responsible for database input and management, reporting, and supporting the achievement of program & compliance goals. Reporting to the Impact Manager, the candidate plays an important role in a highly dynamic, rapidly growing non-profit organization that focuses on small business education and grants to women in Connecticut.
The Impact Specialist must be passionate about data management, highly detail oriented, and demonstrate excellent organizational and analytical skills.This person must be a team player that is ready to learn the ropes and dive in. The ideal candidate thrives in a fast-paced environment and is comfortable with change and a culture of teamwork and growth.
WBDC is currently operating in a hybrid model, with staff expected to be in the office 2 days per week (Tuesday, Wednesday or Thursday). This position is based in WBDC's Waterbury office. Occasional travel to our offices in Stamford, New Haven, Hartford, and New London, as well as other locations across Connecticut, is required. The salary range is $45,000 - $50,000 plus benefits, and is commensurate with experience.
DUTIES & RESPONSIBILITIES
This role is responsible for supporting the collection and communication of the organization's economic impact, by ensuring data integrity and producing reports that allow team to make key client services decisions.
Responsible for client services data input and data organization, ensuring accuracy and confidentiality of all records
Support the management of client database/CRM systems, and maintain database integrity, including leading database clean-up and maintenance
Retrieve and organize data for staff to recruit for programs and services and inform program development, client engagement, and community partner and volunteer relationships
Assist staff with data reporting and compliance for federal, state, and corporate/ foundation grants; help measure programs against organizational goals and commitments
Support the development, implementation, and analysis of all surveys; responsible for cleanup of results to support effective analysis
Present data trends and analysis to staff, in support of fostering a strong data culture
Manage, monitor, and implement the client intake process
Engage clients to collect impact data and outcomes, including client testimonials
Train staff in utilizing the client database
QUALIFICATIONS
Strong analytical skills and passion for data management
Minimum 1 year of office work experience and Undergraduate Degree; coursework and/or experience in statistics, data management, data analytics, program evaluation preferred
Keen attention to detail, and excellent organizational and communication skills
Proficiency with Microsoft Excel, PowerPoint, Word, and Outlook
Proficiency with database and customer relationship management systems a strong plus
Team player with a passion for WBDC's mission, strong problem-solving approach, and desire to make data easier for team members to access and use to make informed decisions
HOW WE OPERATE
We are a team of 35 talented individuals who collectively deliver outstanding results through a high level of passion and commitment.
Please apply if you:
Possess an Entrepreneurial Mindset - creative, motivated, enthusiastic, and energetic
Seek to inspire and empower those around you, whether they are clients or colleagues
Prosper in a culture of teamwork and growth, and value collaboration
Can think outside the box, pivot, and adapt to client's changing needs
HOW TO APPLY
Interested candidates that are intimately familiar with this job posting and excited by this opportunity should include their cover letter and resume. No phone inquiries.
Disclaimer
The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.
WBDC, Inc. Equal Employment Opportunity Statement
WBDC is committed to creating a diverse environment and is proud to be an equal opportunity employer. We welcome qualified applicants to receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.