The Cold End Supervisor is responsible to improve safety, yield, quality, and customer satisfaction through effective management of all packing related activities; ensures that standards are followed and identifies needs for higher level troubleshooting; Is the main communication link with Hot End Chief Operators.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Supervises the selector packers assigned to their work area; ensures that all members of their team are following standards and working efficiently.
Conducts walk the floor routines
Responsible for accurate counts
Deploys specially trained personnel to troubleshoot when routine production is disrupted.
Strictly adheres to the '10 minute' per line rule: If issue arises on the line, MUST contact others to address when the issue is not resolved within the 10 minute window.
Utilizes 5Y problem solving to ensure that root causes are identified and rectified
Communicate routinely throughout the shift with a Hot End Team member (Chief).
Updates line boards and customer verification sheets
Conducts handover communications (via walk the floor) with incoming Cold End Supervisor and Hot End Chief at end of shift.
Participate in research and implementation of improvement methods
Provides direct supervision to Cold End Selector Packers and Forklift Drivers.
KNOWLEDGE, SKILLS & ABILITIES: The requirements listed below are representative of the knowledge, skill, and/or ability required.
Must be bilingual
Proven ability to develop, train and lead employees
Ability to work in a fast paced environment
Ability to detect safety hazards and follow safety rules and procedures daily.
Strong computer skills including Google Suite.
Effective oral and written communication skills including the ability to present ideas, and/or facts and recommendations effectively.
Interpersonal skills with ability to professionally interact with all levels of personnel required.
Well-developed organizational skills and strong attention to detail.
Strong analytical, problem solving, and follow-up skills.
Self-motivated individual with excellent organizational skills and the ability to manage multiple tasks and priorities and easily adapt to changing situations.
EDUCATION AND WORK EXPERIENCE
Prior supervisory experience preferred.
Minimum of high school diploma or equivalent required, some secondary education preferred.
PHYSICAL DEMANDS:
Walking/standing
Bending/twisting/climbing
Lifting/carrying up to 50 lbs.
Rotating shift
Overtime when necessary
LICENSES AND CERTIFICATIONS
Registered EMT or First Aid and CPR Certified preferred.
This description reflects the principal functions of the job for the purpose of job evaluation. It should not be construed as a detailed description of all work requirements of the job nor shall be construed as giving exclusive responsibility for every function described.