The Product Strategy team is responsible for developing and executing on a transformative portfolio and product strategies that supports short and long term financial and membership growth across lines of business. The Senior Manager, Specialty Products will report to the Senior Manager, Product Strategy. In this role you will lead a team of product managers to establish and execute our long-term and short-term product strategies for our dental, vision, life, and other future potential specialty products across all lines of business.
Your Work
In this role, you will:
Develop a comprehensive 3-year vision and strategy for dental, vision, life, and other future potential specialty products to grow membership and improve member retention, increase profitability, and enhance customer satisfaction.
Oversee a team of Product Managers to execute on delivery of the product strategy.
Be responsible for autonomously assessing market trends, current product offerings and customer needs, and competitive landscape to identify new product opportunities
Oversee the performance and management of the portfolio specialty products in market, including developing required scorecards and metrics for our products and setting operational goals and metrics for product development to align with the business goals.
Develop business case /ROI analysis, feasibility, price modeling to provide new product recommendations to senior leadership.
Partner effectively, manage relationships and lead discussions with key cross-functional leaders (General Managers, Sales, Marketing, Legal, Vendor Management, Finance, Actuary) in defining product strategy initiatives.
Effectively socialize strategy while gaining alignment and building consensus with leaders
Partner with medical line of business teams to identify process efficiencies across products
Participate in overall strategic initiatives for the Product organization as a Specialty subject matter expert to ensure Specialty requirements are captured in investment priorities
Serve as a product evangelist infusing innovation and communicating the value proposition of the products and strategy
Qualifications
Your Knowledge and Experience
Requires a bachelor's degree or equivalent experience
Requires at least 10 years prior relevant experience, including 4 years of management experience
Requires product management experience, especially in an Agile environment involving close collaboration with customer experience designers
Requires experience managing short- and long-term product roadmaps
Strong financial and analytical skills required
Health plan insurance experience strongly preferred
Management consulting or equivalent experience highly desirable
Exceptional verbal and written communication and program/project management skills, including an ability to communicate effectively and present information clearly and concisely at an executive level
Excellent influence, relationship management, and engagement skills in building alignment and accountability without formal ownership or authority over talent resources within all levels of the organization
Proficiency with MS Suite, including PowerPoint, Excel, Word, and SharePoint
Pay Range:
The pay range for this role is: $ 145970.00 to $ 218900.00 for California.
Note:
Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.
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About Blue Shield
Blue Shield of California's mission is to ensure all Californians have access to high-quality health care at a sustainably affordable price. We are transforming health care in a way that genuinely serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience.
To fulfill our mission, we must ensure a diverse, equitable, and inclusive environment where all employees can be their authentic selves and fully contribute to meet the needs of the multifaceted communities we serve. Our continued commitment to diversity, equity, and inclusion upholds our values and advances our goal of creating a healthcare system that is worthy of our family and friends while addressing health disparities, promoting social justice, and integrating health equity through our products, business practices, and presence as a corporate citizen.
Blue Shield has received awards and recognition for being a certified Fortune 100 Best Companies to Work, Military Friendly Employer, People Companies that Care, a Leading Disability Employer, and one of California's top companies in volunteering and giving. Here at Blue Shield, we strive to make a positive change across our industry and communities - join us!
Our Values:
Honest. We hold ourselves to the highest ethical and integrity standards. We build trust by doing what we say we're going to do and by acknowledging and correcting where we fall short.
Human. We strive to be our authentic selves, listening and communicating effectively, and showing empathy towards others by walking in their shoes.
Courageous. We stand up for what we believe in and are committed to the hard work necessary to achieve our ambitious goals.
Our Workplace Model:
Blue Shield of California is dedicated to making work-life balance a reality. Whether you prefer to work in an office or from home, we understand flexibility is more important than ever. That's why Blue Shield is a hybrid company, offering you the opportunity to decide where you can do your best and most meaningful work.
Two ways of working: Hybrid (our default) and office
Hybrid - In a business unit approved office a few times per year to 3 days per week, on average
Office - In a business unit approved office 4+ days a week, on average. If the role you're applying for is deemed an "Essential Role," the company has determined that the role can only be performed in a Blue Shield office or in the field and would require your to meet the office worker classification.
Physical Requirements:
Office Environment - roles involving part to full time schedule in Office Environment. Due to the current public health emergency in California, Blue Shield employees are almost all working remotely. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day.
Please click here for further physical requirement detail.
Equal Employment Opportunity:
External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.