New June Bakery is a small women owned micro & online bakery in Philadelphia, PA. We offer a seasonal selection of uniquely designed cakes & pastries that are not only beautiful, but delicious too.
New June's cakes, and their fresh take on sheet cakes in particular, have been featured in the New York Times T Magazine, on Good Morning America, and Architectural Digest, among many others. New June founder, Noelle Blizzard, has been named a 2024 Rising Star Chef award winner by Star Chefs magazine, and New June received a coveted 2023 "Best of Philly" nod from Philadelphia Magazine.
Our work environment offers:
Opportunities for growth: we are a fast paced, rapidly growing operation)
Flexible working hours: including time off, holidays, and flexibility for personal obligations
We are looking for an experienced and passionate Customer Service Coordinator & On-Site Bakery Administrator to join our growing 7-person team.
The ideal candidate for this position has at least 2 years experience in a professional office OR restaurant/ bakery setting.
A successful candidate will be expected to have exceptional time management, be VERY detail oriented, as well as flexible and adaptable to a fast paced and ever evolving order and fulfillment schedule.
Candidate Should Have Extensive Experience:
communicating with customers (via e-mail, phone and in-person)
organizing data across customer e-mails and calendars (and POS a plus)
using Google / Microsoft Suite: Sheets, Word, Powerpoint, Gmail, Google Docs
Preferred but not required: using Shopify / Squarespace for order management
Chief Tasks will Include:
Answering new order inquiries
Managing bakery pick-up and delivery schedule
Communicates Customer Pick-Up reminders & general information to all clients
Quality control + packaging of all orders
Inventory related to Packaging supplies, classes and events
Attends and assists in the coordination of off-site events
Staffs all customer pick-ups & necessary deliveries
Sends customer thank you emails
Assists bake team with inventory sourcing (cleaning supplies, misc ingredients & equipment)
Bakery organization
Bonus qualifications:
Social Media, Photography, Marketing
Hours & Location:
We are seeking a candidate to work 5-6 days a week, 40 hours .
This position is expected to staff at least 2 Saturday shifts per month (manning pick-ups, assisting with retail operations, DELIVERING cakes)
Monday option for remote work; Tuesday to Friday some in-bakery work required, some remote work optional.
We are currently located at 5401 Tacony St Philadelphia PA 19137 (Bridesberg Philadelphia area) but will relocate to Brewerytown/Fairmount neighborhood in Fall 2024.