Relocation Provided - Housing Assistance Available
Reports to Director of Food & Beverage
Are you an aspiring hospitality professional interested in advancing your career? We are seeking a motivated individual with a proven record of growth within the food and beverage industry and private club environment to join our Clubhouse team.
The Basics: The Clubhouse Manager is responsible for the efficient and effective operation of the clubhouse restaurant facility and ensuring exceptional service delivery to members and guests.
Key Responsibilities:
Staff Management:
Responsible for the time and labor of your teammates, commanding a culture of consistent excellence, promoting collaboration to best serve our members/teammates while upholding The Valley Club Standard.
Assist with building your team, training to our standards, and be THE leader for clubhouse staff, including servers, bartenders, host(ess) and support team.
Assist with performance evaluations and provide ongoing training and development opportunities.
Operations Management:
Oversee day-to-day clubhouse operations, including food and beverage service, event assistance and when appropriate, assist with all west campus food and beverage offerings.
Assist with purchasing, procurement and inventory management
Ensure compliance with health and safety regulations, sanitation standards, and liquor laws.
Responsible for developing and implementing operational policies and procedures to optimize efficiency and service quality including but not limited to; inventory-purchasing controls, appropriate accountability measures for time-attendance in compliance with company standards, service checklists and operational standards.
Member Relations:
Continually foster a culture of exceptional integrity, accountability and growth to enhance our thoughtful clubhouse ambassadors.
Address member and guest inquiries, concerns, and feedback in a prompt and professional manner.
Continuously seek opportunities to enhance the overall clubhouse experience for members and guests.
Event Coordination:
Assist with coordination and execution for all events held at the clubhouse, including weddings, banquets, tournaments, and member social gatherings.
Work closely with Food & Beverage coordinator to ensure all details are meticulously handled, including catering, decor, entertainment, and logistics.
Financial Management:
Assist with annual operating budgets in collaboration with executive management.
Monitor expenses, revenues, and financial performance against budgetary targets.
Identify opportunities to increase revenue and reduce costs while maintaining service quality standards.
Quality Assurance:
Maintain high standards of food quality, presentation, and service delivery in accordance with company policies and industry best practices.
Conduct regular inspections of Clubhouse facilities, equipment, china and supplies to ensure cleanliness, safety, and compliance with health regulations.
Implement corrective actions as needed to address any deficiencies or issues.