Georg Duncker is one of the world's leading marine insurance brokers, with a history spanning over 150 years. As a privately owned company with a long maritime tradition, Georg Duncker employs around 100 employees and handles more than 3,000 ships worldwide. With headquarters in Hamburg and offices in Singapore, Houston and Rotterdam, an international mindset and open culture has developed close collaboration and global outreach servicing markets across the continents. The continuous expansion requires committed, loyal employees who contribute to the company's continued success with innovative ideas. To secure this goal, we are looking for a highly motivated Claims Manager (m/f/d) for our office in Houston, TX.
Your tasks
Handling of Hull & Machinery, P&I and other related marine insurance claims for our international clients and subsequent negotiations with insurers
Negotiation, coordination and settlement of claims with customers and opponents, insurers, underwriters, brokers, appraisers, banks, authorities, lawyers, recovery companies, shipyards etc. - worldwide
Preparation of claim-reimbursement and loss statistics in MS-Office for the insurance fields mentioned as well as reconciliation of the statistics with the insurances and shipping companies serving as a base for the renewal negotiations
File management and documentation of claims
Administration of the relevant insurance documents and coordination of payment transactions in the event of claims
Your profile
Legally authorized to work in the US (US Citizenship, Employment Authorization Document or Green Card) and holding a P&C license
Bachelor's degree in law or marine related subject master's degree desirable
3+ years work experience in the maritime or insurance industry and/or field of international claims handling
Knowledge of relevant insurance conditions
High level of accuracy and sense of responsibility
Affinity and accuracy in dealing with numbers in daily business
Strong negotiation, communication, and presentation skills
High customer- and service orientation
Problem-solving attitude and taking initiatives proactively
Team Player and ability to collaborate closely with colleagues in various offices
Proficiency in MS Office (especially Excel)
Your benefits
Flexible working hours and the possibility to work from home up to 2 days per week
Above average vacation entitlement
Attractive location in Uptown Houston with modern office space and ergonomic height-adjustable desks
International working environment and occasional trips to Germany
Possibility to actively shape your own growth and professional development via various training opportunities through internal and external seminars
Interesting and varied tasks in a motivated, international team