Insight Global is looking to hire tier 2 customer support specialists for our client in the financial services industry. In this role you will be working within retirement services taking around 25-30 calls per day from clients calling about general questions about their IRA accounts, distribution take out, and process transactions.
Flexibility is a key aspect of this role and must be equally comfortable with direct client interaction as well as having the ability to network, research and resolve client operational issues. General PC skills required including experience with Word, Excel and Outlook.