Our client, a moving specialist based in Springfield, VA is seeking an experienced Local Moving Dispatcher to join their team.
The Local Moving Dispatcher will be responsible for overseeing Moving & Relocation operations and crew, including scheduling, dispatching, and monitoring daily work assignments.
Responsibilities of the Local Moving Dispatcher:
Communicate by phone, email, and fax with clients, both internal and external.
Follow established protocols to receive orders via computer from coordinators.
Examines coordinators' data entry for correctness and labour coordination.
Assigns and monitors employees, such as drivers, packers, assistants, and warehouse staff.
Plans local operations using computer software.
Upholds timetables for every division's relocation services.
Fills in as a Certified Weigh Master when necessary.
Monitors and notifies clients of anticipated arrival timings as necessary.
Arranges for the removal of trash and debris when needed.
Arrange for incoming and outgoing storage activities.
This position may occasionally call for outside on-the-job driving or supervision.
Addresses issues at work as they come up, whether they have to do with unhappy customers or interactions between staff members and job performance.
May be needed to carry out all tasks delegated to coordinators as necessary.
May work on Saturdays and as a late-night dispatcher.
The position can occasionally call for travel.
Experience Required for the Local Moving Dispatcher:
Previous experience dispatching within the moving & relocation services sector
Strong man-management skills
Highly organised
Must be able to work independently
If you wish to apply, please contact Alchemy today.