Write clear and concise user stories, acceptance criteria, and product backlog items (PBIs) that align with the product vision and business goals. Collaborate closely with an Agile delivery team, including a business analyst and scrum master, while maintaining responsibility for the creation and quality of written documentation.
Define and communicate the product vision and strategy to stakeholders, ensuring alignment with business goals and customer needs.
Develop and maintain a product roadmap, outlining key milestones, deliverables, and advanced marketing technology (martech) integrations.
Engage with global customers and stakeholders across four regions to gather detailed requirements and understand their unique needs.
Conduct user research, interviews, and workshops, leveraging analytics tools and AI-driven insights to continuously innovate the platform.
Create, prioritize, and maintain the product backlog, ensuring it reflects the product vision, business priorities, and evolving technology trends.
Collaborate with cross-functional teams across development, design, marketing, and QA to ensure alignment on business objectives and seamless platform development.
Integrate and prioritize martech solutions, ensuring the platform effectively attracts, engages, and converts customers through personalized experiences.
Utilize analytics tools to monitor platform performance, customer engagement, and product KPIs. Use these metrics to make data-driven decisions and refine the product backlog.
Work closely with marketing teams, integrating marketing automation and AI-driven personalization to enhance the customer journey.
Facilitate communication and feedback loops with a global, cross-regional team, ensuring collaboration.
Minimum Requirements
Minimum of 5 years of experience as a Product Owner or similar role in e-commerce or a related field.
Proven track record of successfully delivering complex multi/omni-channel web platforms or software products.
Strong understanding of Agile methodologies and experience with Scrum or Kanban.
Experience working with cross-regional teams and managing collaboration across different time zones.
Familiarity with AI, machine learning, or martech integrations to drive product innovation.
Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
Analytical thinking and problem-solving skills, with a focus on data-driven decision-making.
Leadership experience in managing cross-functional teams (development, marketing, and QA).
Bachelor's degree in Business, Computer Science, or a related field.