At Panda, we all share a common mission: "Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives." We invest in our people because great people run great operations that will exceed our guests' expectations. Talk to any of our associates and you will experience a culture dedicated to its mission and our five fundamental values- Proactive, Respect/Win-Win, Growth, Great Operations, and Giving.
Panda Restaurant Group includes the original Panda Inn fine dining restaurants, Panda Express, our Gourmet Chinese food concept served in a fast casual environment, and Hibachi San, our Japanese grill concept. The family owned and operated company is still run by founders Andrew and Peggy Cherng.
Panda offers competitive benefits and rewarding opportunities, from entry-level positions to management. We have restaurant positions available nationwide and support center positions in Rosemead, CA. Come join the nation's largest and fastest growing Asian restaurant company.
Summary of Job Scope and Expectations:
The Director, Alternate Concepts is responsible for delivering an industry-leading guest experience and operates profitable, clean, guest service- focused restaurants. The Director, Alternate Concepts is responsible for serving as a strategic partner, representing PRG to the concepts to develop strategies, programs, and tools to achieve the company's financial and growth objectives. In addition, this position leads special projects as assigned to successfully achieve their objectives.
Essential Functions:
The essential functions in this job description are not all-inclusive of this job's duties and responsibilities.
Serves as a strategic partner representing PRG, with direct oversight and development of concept stores including a joint venture. Develops strategies, programs, and tools to achieve the concept's financial and growth objectives. Responsible for the opening of additional new stores/concepts.
Develops programs and strategies to enhance guest experience and develop greater brand loyalty and frequency.
Assists in the development of annual plans designed to increase new guest visits, existing guest frequency, and store-level SSS and SST for each concept.
Develops programs and strategies to improve restaurant operations and profitability.
Performs analysis of the competitive environment to determine how the business benchmarks against the competition locally in product, price, promotion, brand loyalty, etc. Researches culinary and marketing trends across a broad spectrum of competitors, visiting other restaurants and attending conferences to identify current and future quick service and casual dining trends.
Will have people management oversight in the future. Will be responsible for coaching and developing their performance to support achievement of the company's growth goals.
Leads special projects as assigned to successfully achieve their objectives.
We offer:
Progressive Compensation Package and Excellent Bonus Opportunity
9 or more Weeks of Comprehensive Training to prepare you for success
On-Going Career & Leadership Development
Medical, Dental, and Vision Insurance
401 K with Company Match
Paid Time Off
Associate Discounts (Panda Express, Hibachi San, Panda Inn plus Theme Parks) and free meals when you work
**Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify
Job Requirements:
Bachelor's degree, preferably in hospitality or business
Minimum twelve years of experience in a leadership role in a multi-store restaurant operation; proven track record of introducing new and successful innovations to increase customer satisfaction and build sales through developing customer loyalty.
Successful completion of annual store training
ADA Statement: While performing duties, counter areas are often hot with steam from steam table and food vapors. Work space is restricted and employees are expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees may be required to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high.
Panda Restaurant Group, Inc is an Equal Opportunity Employer.