We at D.B. Group America, are looking for full time "Customs Brokerage Entry Writer" for our office at Atlanta. This role will be work from office and responsible for communicating with freight forwarders/sellers/vendors for shipment and document preparation, monitoring shipment clearance status, and escalating issues when necessary. This role also performs data entry functions for entry filing, classifications, and inspections related delivery-form generation, tracking and compliance requirements with excellent customer service and communications skills
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Primary Responsibilities
These responsibilities include the following, but are not limited to:
Analyze and validate import documentation and data to ensure they are in accordance with all applicable laws and regulations prior to entry submission to U.S Customs and Partner Government Agencies (PGA)
Enter required shipment data and customs data into the brokerage software.
Communicate and provide timely responses to US Customs or other PGAs, clients, coworkers, and supervisors in a clear, and concise manner. Review and monitor all Customs rejections
Prioritize work based on estimated time of arrival, (ETA) and product service level, last free day, and transportation mode.
Ensure exceptional customer service, under the limited supervision and advice of the department supervisor or manager, by proactively informing clients of shipment status.
Classify entries as per the client SOP, Parts Database, and or/direction from Licensed Customs Broker/Classification Specialist.
Adhere to all company policies, procedures, and guidelines, assigned work schedules, and attendance requirements.
Qualification & Skills required
High School Diploma or GED required
Organized, detail oriented and exceptional Problem-Solving Skills
In-depth knowledge in classification, FDA, and clearance-related requirements.
Minimum of 8 to 10 years experience in Entry Writing.
Experience required in International Logistics, Cross-Border Transportation and Supply Chain.
Sound Knowledge of US Customs rules and regulations, ability to read and understand the regulatory language and troubleshoot basic Customs entry issues (ABI,ACE related, AMS)
Computer Knowledge is a must (Cargowise will be a plus)
Good Communication and Customer Service Skills
Customs Brokerage License will be an added advantage