The United States Postal Service has the following challenging employment opportunity for a highly motivated and innovative individual. The Territory Executive position is available in Lehigh Valley, PA, Boston, MA, Hartford, CT,. The successful candidate must demonstrate through a combination of education, training, and experience the following requirements.
Location
US POSTAL SERVICE
Human Resources
Locations Lehigh Valley, PA, Boston, MA, Hartford, CT
Position Information
TITLE: Territory Executive
GRADE: EAS-21
FLSA DESIGNATION: Exempt
OCCUPATION CODE:
NON-SCHEDULED DAYS: Saturday/Sunday
HOURS: 08:00 A.M. to 05:00 P.M.
PL: N/A
SALARY RANGE: 86,420.00 - 100,795.00 USD Annually
FINANCE NUMBER:
BENEFIT INFORMATION: The salary will be based on previous experience, salary history, and current postal pay policies. We offer excellent benefits including health and life insurance, retirement plan, savings/investment plan with employer contribution, flexible spending, flextime scheduling of core work hours, annual and sick leave.
Background Check
The Inspection Service criminal background check is conducted using United States information resources only (e.g., FBI fingerprint check, state and county checks). A criminal background check involves a 5-year inquiry for any location where the individual has resided, worked or gone to school within the United States or its territories. As a result of this limitation, the criminal background checks of individuals who have not resided in the United States or its territories for the preceding 5-years may not be considered complete. The Inspection Service may be able to process inquiries for U.S. Citizens only, but only if their time spent out of the country was spent as: a trailing spouse or dependent of someone working for the U.S. government (military or civilian), a missionary, a student attending school in a foreign country, a Peace Corps participant, or as an employee of a U.S.-based employer/company. If the Inspection Service is unable to perform a complete background check because of residency outside the United States, such individuals will be ineligible for Postal employment.
Functional Purpose
Manages, grows, and retains revenue among assigned portfolio of mid-sized Field Sales accounts within set geographic territory. Executes comprehensive end-to-end account management and sales process for assigned accounts and new customers within target revenue segment to achieve sales goals, including conducting in-person visits to close sales with new and existing customers.
DUTIES AND RESPONSIBILITIES
1. Manages portfolio of accounts within assigned territory and target revenue segment, focusing on large, complex accounts with added business requirements, to include multiple facilities, multiple decision-makers, use of complex shipping and mailing products such as Priority Mail Open and Distribute or multi-month mail campaigns.
2. Executes end-to-end sales process for accounts in target revenue segment; provides feedback to management to improve processes and identify new or emerging business trends. Identifies and executes against cross-selling opportunities (e.g., mail marketing, different types of package products and services) to increase USPS revenue and realize sales targets.
3. Collaborates cross-functionally with key stakeholders accountable for customer onboarding and integration, customer care and support, and operational execution to address customer needs involving onboarding/integration, transportation, equipment or unique processing requirements. As needed, builds direct relationship with operations function to ensure customer needs are met.
4. Manages interface and integration process for contract negotiations (e.g., Negotiated Sales Agreements [NSA] contracts) and pricing agreements; partners with team accountable for executing customer contracts and pricing agreements to support contract renewal process as needed. Conducts formal and informal customer calls. Prepares for sales calls / customer visits by conducting research and creating new or tailoring generic sales materials.
5. Develops multi-level executive customer relationships with key decision makers (i.e., "c" level or strategic level executives) to drive both revenue retention and growth initiatives to achieve assigned sales and revenue retention targets. Conducts negotiations at customer?s place of business. As needed, consults with District Sales Manager for guidance to further develop these relationships.
6. Utilizes customer intelligence and market/industry research to assess revenue potential and develop a pipeline of potential new, complex customers. Generates and prequalifies sales leads and prospects through activities such as cold calling, networking, research, referrals, distributing product information, writing proposals, and visiting current and potential customers. Receives and follows up on sales leads from various lead sources.
7. Maintains, tracks, and reports on customer information, account management/sales activities, and projected revenue using a customer relationship management system to enhance USPS visibility to the end customer and their needs and to promote accurate revenue and sales reporting.
8. Develops and maintains sales skills and knowledge of USPS products and services through ongoing personal development activities such as training, research, and special assignments (e.g., details to Strike Team).
SUPERVISION
Manager unit to which assigned.
The United States Postal Service has the following excellent and challenging employment opportunity for highly motivated and innovative individuals. Successful candidates must demonstrate through a combination of education, training, and experience the following requirements:
Requirements
Possession of or ability to obtain a valid state driver's license to operate a motor vehicle.
Ability to manage sales through the entire sales cycle from lead generation to closed sales.
SPECIAL CONDITION: Willingness to travel frequently within assigned territory as necessary to close sales.
Ability to understand business strategies, conditions, and concerns of existing and potential customers and translate those strategies and concerns into revenue retention and sales opportunities for solutions.
Ability to establish and maintain multiple customer relationships at once to build trust and understand customer needs.
Ability to convene appropriate cross-functional teams to develop and implement solutions based on documented customer needs.
Ability to communicate orally and in writing at a level sufficient to develop effective working relationships with existing and potential business customers, interact with other related stakeholders including third-party vendors, and present to sales management as needed.
**This position requires an NACI clearance. This process can take up to 6 weeks from the date the offer letter is returned**
Reimbursement of relocation expenses will NOT be considered.
Qualified applicants must successfully pass a pre-employment drug screening to meet the U.S. Postal Service's requirement to be drug free. Applicants must also be a U.S. citizen or have permanent resident alien status.
IMPORTANT INFORMATION:
Applications must be submitted by 11:59 p.m., Central Time, of the posting's closing date. Applicants claiming veterans' preference must attach a copy of member copy 4 (only) of Certificate of Release or Discharge from Active Duty (DD Form 214) or other proof of eligibility if claiming 10-point veterans' preference. The United States Postal Service (USPS) is an equal opportunity employer. The USPS provides reasonable accommodation for any part of the application, interview, and/or selection process, please make your request to the examiner, selecting official or local manager of Human Resources. This request can also be made by someone on your behalf. Explain the nature of your limitations and the accommodation needed. The decision on granting reasonable accommodation will be on a case-by-case basis.
SPECIAL NOTE: Current career Postal Service employees are ineligible to apply to this posting.