Expertise with Domain knowledge of Field Services in Oracle Field Service cloud (OFSC).
Experience Required
8-10 Years
Roles & Responsibilities
Consultant with 3+ years of experience in implementing Oracle Service and Field Service Cloud (OFSC)
Good to have Oracle Certified Field Service Cloud Consultant
Good Understanding of the Oracle CX, Field Service or Oracle Field Service Cloud Applications with call dispatching
Ability to analyze field operations (Dispatch and Tech/Supervisors) processes and implement them with the solution capabilities of Oracle Field Service Cloud
Experience in implementing Oracle Field Service Cloud with core application features along with quota and capacity management, automated routing & scheduling engine
Understanding of the Field Service Functionality with relation to inventory install and debrief - Exposure to the API framework of the Oracle Field Service Cloud
Should have fluent communication skills, must have worked in Client facing roles
Must have participated in various Project phases, like Requirement gathering, Mapping Design Develop and support"
Generic Managerial Skills
Communicate effectively with different teams
Remain flexible to changing priorities, open to new ideas