Job is remote with the option to be hybrid or in the office, only applicants local to Ohio will be considered
Xcelerate Media, Inc., headquartered in Dublin, Ohio, is a custom eLearning company searching for a Quality Assurance Associate to assist with the review of a wide variety of web-based training programs.
A Quality Assurance Associate is responsible for reading and understanding storyboards; analyzing and identifying errors in eLearning courses, videos, and other forms of media; documenting and verifying completion of edit spreadsheets (from both internal and external sources); scripting voice talent audio; attending planning/status meetings; and sending completed courseware projects and other documentation to Account Managers and clients.
Key Qualities Include:
Detail-oriented with excellent verbal/written communication skills; active listener
Capable of meeting or exceeding assigned deadlines
Strong analytical, problem-solving, troubleshooting and math skills
Excellent work ethic and ability to perform independently and within a team-based environment
Key Responsibilities:
Review, revise, edit storyboards
Initial QA - View and listen to eLearning courses to find errors/suggest improvements, document errors/suggestions, verify resolution of errors, and ensure overall quality
Alpha, Beta, Final QA - Interpret, document client feedback, verify completion of client's requests
Deliver links of finalized courses to Account Managers and clients
Participate in meetings/discussions with clients and internal team members
Browser testing / Mobile testing / Tablet testing
Audio scripting (initial & rerecord)
Image research, collection
Quality assurance of translated courses (various languages)
Escalate issues to appropriate team members in a timely manner
Time management - ensure assignments are completed according to deadlines
Skills & Qualifications:
Experience working in the areas of quality assurance, editing, and proofing
Basic knowledge of the following programs: Microsoft Word, Excel, PowerPoint
Degree or proven experience in writing, editing/proofing, technical communication, and/or familiarity with IT services/product