Our client is looking for a patient access associate. In this position, you will demonstrate accountability, accuracy, and effective communication skills to assist patients with financial counseling and insurance verification.
This is a W2 contract position, that will be fully onsite. The shifts will be 3 PM -11:30 PM and must be able to work every other weekend. All McKinley roles include a competitive benefits package.
Requirements
Work independently to complete assignments without close supervision. Improves inefficiencies and minimizes repetitive errors by changing/improving workflow processes. Uses a logical process to identify the cause of problems and develop appropriate solutions.
Select an appropriate method of communication for audiences and adjust communication style when needed.
Explain insurance benefits and patient liability by using appropriate communication methods/styles
Apply knowledge of online payer verification systems to obtain and validate insurance information on a timely and accurate basis.
Coordinate with other departments to assist or transport patients/visitors requiring special attention/support
Interview patients to secure and document required medical, financial, demographic and insurance information
Educate and assist patients with the completion/submission of applications for alternative sources of payment for healthcare services including medical assistance programs, loans and grants
Communicate schedule changes to patients, staff, physicians and patient representatives in a timely and professional manner