Location: Sunnyvale, CA - Onsite local candidates, easy travel onsite.
Work schedule: On Site M-F 9AM-5PM (no traveling) - schedule can be flexible 8 hours/day
Interview Process: Virtual/Video - 2 Virtual interviews, will have a couple of interviewers on the call. And also an onsite interview.
Support and Engineering Global Lab team provides access to global lab resources and cloud services around the world.
We provide network infrastructure and lab services for technical support and engineering.
Responsibilities: • Manage ticketing queue with teammates • Lab Infrastructure support for multiple labs • Basic configurations for Switch, Access Points, and controllers • Resource coordination • Inventory control • Customer support • Sever Farm & Hypervisor management (KVM, VMware) • Troubleshooting various software and hardware environments • Rack and install data center equipment • Open communication with various team leaders
Requirements: • knowledgeable of server hardware and software • knowledgeable of routers and switches • knowledgeable of Access Points and controllers • knowledgeable of traffic generators and testing equipment • knowledgeable of terminal servers and PDU equipment • 1-2 years' experience working in a data center environment • Excellent time management skills. • Detail-oriented with excellent organizational skills. • Strong interest in learning. • Dependable. • Process-oriented. • Must be able to lift up 70 lbs.
Must Have:
-Dependable, great communication.
- Fluent in English
-Computer equipment knowledge
-Must be able to lift 40- 70lbs
- Self starter, eager to learn, strong work ethic
- Familiar w/ticketing tools and work in team environment
-good communication skills and email e, interacting with leaders
-good troubleshooting skills
Good to have:
-Hypervisor experience
-switches knowledge
-server knowledge
-experience with storage
-preference given to local candidates, easy travel onsite. Some consideration if slightly outside area.
- Sever Farm & Hypervisor management (KVM, VMware, Linux)