Availability: Monday - Friday, 8am - 5pm. This role is set to start ASAP and will go into the early part of 2025.
Our client is a third-party firm that specializes in administering employer benefit plans. They aim to create a state-of-the-art, fully integrated benefit management platform to meet their clients' needs.
Our client wants to add 2 temporary Administrative Assistants to their Claims Department. These roles will start ASAP and last into early 2025!
Duties & Responsibilities:
Learn to request information to complete or review claims using standard procedures and letters and ask questions as needed.
Performs computations and processes claims independently
Communicate efficiently by telephone, in writing, or in person with all personnel, members, providers, external vendors, or others regarding claim benefit questions or information.
Communicate with the Quality Assurance Supervisor and their trainer to request and receive data on pending claims.
Learns to apply procedures to third-party liability claim claims.
Exercises professional judgment on daily tasks and seeks approval from supervisor or trainer when faced with new or unfamiliar tasks.
Maintain a ten-business-day turnaround time on assigned claim responsibilities.
Maintain and update a pending file with follow-ups on correspondence as required.
Perform other duties as assigned.
Qualifications:
Six months or more of admin or office related experience.
Working knowledge of essential office equipment.
Positive interpersonal communications with internal personnel, external clients, and vendors.
Demonstrated ability to keep calm and positive within all communications.
Proven ability to accurately and timely review and edit documents.
Utilize computer, phone systems, and reference materials to perform the position's essential functions effectively.
Previous experience using Microsoft Office Software.
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