Engagement Manager at HCLTech in Flanders, New Jersey

Posted in Other about 2 hours ago.

Type: full-time





Job Description:

About us : HCLTech is a global technology company, home to more than 223,400 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2023 totaled $12.8 billion. To learn how we can supercharge progress for you, visit hcltech.com. Website - http://www.hcltech.com

Job Details :

  • Maintain a cordial relationship with customer touch points and sponsors.
  • Responsible for customer satisfaction and improve ACSAT score.
  • Act as bridge between - Sales, customer and delivery.
  • Participate in customer governance meetings and follow up actions.
  • Participate in major milestone reviews.
  • Present QBR meetings.
  • Participate in sales discussion with customer.
  • Present technical capabilities to customer.
  • Work with sales and delivery in identifying new opportunities.
  • Review Proposals.
  • Present and defend new proposals.
  • Review forecast along with DU head.
  • Participate in Power review and own the action items.

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