Position: Business Onboarding Processor / Documentation Processor
Location: Chicago, IL (Hybrid)
Hours: Mon-Fri (Business)
Description:
Ultimately you will own our Client's Onboarding documentation experience. This includes:
Owning the research, creation, validation and negotiation oversight of client documentation for account opening
Leverage critical thinking skills to customize, streamline, and solution account and documentation needs
Managing client and internal expectations with a continued drive to exceed expectations
Interacting with clients, answering client questions and working with clients to minimize documentation requirements
Representing the team as the Documentation Specialist on your assigned implementations
Collaborate with team and internal partners (Legal, Service, Sales, KYC) to deliver a seamless client onboarding experience
Owning your role and feeling empowered to escalate when support is needed to remove obstacles to success
Qualifications:
Bachelor's degree preferred
Legal documentation review
Proven ability to independently identify issues, analyze problems and provide viable solutions
Excellent verbal and written communication skills
Time management and organizational skills
Experience in financial services, if possible Corporate/Commercial Banking
Excellent attention to detail
Strong client focus and ability to partner with various internal groups and client coverage
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.