Hard Rock Digital is a team focused on becoming the best online sportsbook, casino, and social casino company in the world. We're building a team that resonates passion for learning, operating, and building new products and technologies for millions of consumers. We care about each customer interaction, experience, behaviour, and insight and strive to ensure we're always acting authentically.
Rooted in the kindred spirits of Hard Rock and the Seminole Tribe of Florida, the new Hard Rock Digital taps a brand known the world over as the leader in gaming, entertainment, and hospitality. We're taking that foundation of success and bringing it to the digital space - ready to join us?
What's the position?
We are looking for a experienced People Manager - Trading BI with a strong focus on people management and analytics to join our team. Reporting to the Senior Manager - Sportsbook BI, you will be responsible for leading, coaching, and managing a team of sportsbook analysts. Your role will ensure the team delivers high-quality, actionable insights that drive continuous improvement in sportsbook performance.
Key Responsibilities:
Team Leadership & People Management
Lead and mentor a team of analysts, providing guidance, support, and development opportunities. Conduct regular 1-2-1s, performance reviews, and upskilling initiatives to ensure the team's growth and efficiency.
Coaching & Development
Create structured development plans for team members, focusing on skill enhancement in data analysis and strategic thinking. Act as a coach to help them excel in performance monitoring and insight generation.
Performance & Workflow Management
Oversee the day-to-day operations of the team, ensuring effective allocation of resources, prioritization of tasks, and achievement of key performance indicators (KPIs).
Analytical Leadership
Lead the team in producing data-driven insights to evaluate and improve sportsbook performance across multiple dimensions, including product, pricing, and customer experience. Working with the Senior Manager to ensure that data is transformed into actionable recommendations.
Cross-Departmental Collaboration
Work closely with key stakeholders in to ensure that the sportsbook analysts' insights are aligned with business objectives.
What are we looking for?
Proven People Management
Strong experience managing a team, with a track record of coaching and developing staff. You should have experience conducting performance evaluations, handling team dynamics, and facilitating growth.
Sports Betting & BI Expertise
Solid experience in the sports betting industry and proficiency in business intelligence and data analytics. The ability to understand and interpret betting data is crucial.
Analytical & Technical Skills
Excellent analytical skills with experience using BI Software to drive insights. Experience turning complex data into clear, actionable insights for the business.
KPI Management
Experience monitoring and managing team performance against KPIs, ensuring that individual and team goals are met consistently.
What's in it for you?
We offer our employees more than just competitive compensation. Our team benefits include:
Competitive pay and benefits.
Flexible vacation allowance.
Flexible work from home or office hours.
Startup culture backed by a secure, global brand.
Opportunity to design promotions enjoyed by millions as part of a passionate team.
Roster of Uniques
We care deeply about every interaction our customers have with us, and trust and empower our staff to own and drive their experience. Our vision for our business and customers is built on fostering a diverse and inclusive work environment where regardless of background or beliefs you feel able to be authentic and bring all your talent into play. We want to celebrate you being you (we are an equal opportunity employer).